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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35196 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1657 Showing 33,121-33,140 of 35,196 reviews
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to break very easily, I have had to get one about every month

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tammy,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Typical Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical Microsoft controller. It will break in one year

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had horrible stick drift within the first 2 weeks and couldnt get my money back. Good thing i bought their warrenty. Even though it sucks to do, buy the extended warrenty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in sale and has been great! Controls are easy to use and there is little to no effort when connecting to tge xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for gaming and it is a little noisy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought June 2nd , stick already has players stopping while trying to play sports games. Not even 6 months old. Best buy says call Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Massive stick drift in “excellent” condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the controller just didn’t work. It was sold to me as “excellent” condition in terms of being refurbished. However, there was incredibly bad stick drift in the right joystick to the point it’s impossible to play anything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing with for six months and now trigger button sticks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks cool and works well for son

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. It looks cool and works well with his gaming (lots of fast edits and builds in Fortnite and he said it's very responsive). No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    this is not it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller kinda of feels weird and mad light it sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing to stand in line for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, doesn't come close to standing in line for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This one = bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one quit working randomly. Not sure what happened or why, but it doesn’t work. The white one that purchased does. I didn’t get it wet or drop it, the batteries were brand new. Very peculiar.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Every controller is different, QC may vary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item because the "X" key was sticky - it wasn't smooth to press and would have a stickiness to it. Haven't had issues with Xbox Controllers out of the box like this before but I was just lucky to get the faulty one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left stick started to drift after only two months of regular use. Microsoft needs to really make these more durable. The color looks great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work with Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure its fine for Xbox but it is no longer compatible with Apple.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darbley,

      We're sorry that your experience with this controller didn't meet expectations. Apple and Microsoft are working together to bring iOS compatibility to this controller in a future update. We recommend checking with Xbox Wire for updates here: https://news.xbox.com/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Spend a little more for something better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usable but quickly started dragging. I won't be repurchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a controller.. what more do you want me to say. you buy them to play with friends while they're over or as a spare.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the first day I bought it, it started to malfunction. Gave it a few days and it still was not working. The back buttons and from buttons get stuck .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The botón A is no work very good I need press to hard and is so pushed

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the A button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trigger began sticking almost immediately. Got to the point where the right trigger would stick and had to be pulled to return to its neutral state. Other than that good product but I will definitely be seeking a replacement or a refund as it broke so quickly. Who knows what will break next?

    No, I would not recommend this to a friend