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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35197 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1691 Showing 33,801-33,820 of 35,197 reviews
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    H3llo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and the buttons stick very easily too often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and beautiful product from an excellent shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the side grips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Side grips give a different feel for a controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love your new Xbox Series X/S Controller, and the optimizes user interface we've designed. The added grip textures are a huge improvement! We're glad you've been enjoying your sessions with your new device. Thank you for taking a few minutes to share your experience with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice aesthetic but function lacking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design but controller is wonky. The home button is really hard to press.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should be 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great but the Lb button broke like 2 months after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool joystick. Everyone likes it and I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loved the way this controller looked/felt.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Analog’s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left analog had bad stick drift. The sensitivity is trash

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Color and design.feels great in your hands and plays great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kkk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Expensive.(kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Its comfortable, and a cool color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! We're proud of the design and comfort we've built into your new Xbox Series X/S Controller, and the optimized user interface it provides. We're excited to hear the Aqua Shift colorway is an added bonus! We're glad you are pleased with your purchase. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    DisabledVet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten it to work right yet a tech is coming over on Monday to try and get it to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 1 wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot it gor a Christmas gift. He has not tried it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new and improved!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new joy stick is great! I would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up Grade your Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control works better then the standard Black Xbox model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. Trigger response is vey fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clicky Clicky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ~~~~~~~~~~~~~~~For PC and the Box of X!~~~~~~~~~~~~~~~

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtvas a gift; two weeks after return period ended, it drifts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Drifting in 1st month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joystick started drifting already in thd first month with minimal use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Karlos,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good controller, I like using it, fits my hand very well

    I would recommend this to a friend