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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35197 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1722 Showing 34,421-34,440 of 35,197 reviews
  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Definitely nice to have different color for each

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the no name brands and very comfortable for your hands to grip, even large hands. But buy rechargeable batteries and the warranty just in case the sticks start to drift.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, brand new. Low price when I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    good quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, works well! appreciate how well the staff were in customer service. love the color!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    xbox series x w/ extra controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have horrible customer service and policies . I will never shop with you again and neather will any friends or family. I spent my $600 elsewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LB button Stoped working after 1 week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this controller, other than the LB button not working after 1 week. No exaggeration, after 1 week the LB button only works like 10% of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine, no lagging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great if you want to get something similar to the elite remote but to pay less

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Feels just as great as it looks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color paired with the usual comfortable grip, all in all a great control and easy to find in store.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to Handle Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, colors are stand out. Not as bulky as regular controllers, and grip texture makes it easier to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Cute controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip. Awesome color. I wish the purple was on the back of the controller instead of just the front. Not a big problem though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken out of the box so I took it back to the store, I got a new one and that one works well. However, I know that wasn’t supposed to happen so I’m sure it’s a great controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Stick Rift?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a Stick Drift issue with my Xbox controllers. Its crazy how common it is with Nintendo and sony controllers. The price increase is nuts considering they added one new button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with pain after playing PC games for nearly a decade, works on Steam with community controller layouts and other platforms like Ubisoft, EA, Battle.net and more. Way more comfortable than a PS5 controller, and works wireless on Windows 10/11 with no need for adapters or hassle of wired connectivity. Buy a rechargeable battery pack (usb-c) to insure the controller rocks for 60+ hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Xbox control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been the best I have been able to buy since it is of high quality and excellent price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paint is cheap.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paint is cheap. I have owned this for 3 days and it is already coming off the edges of the controller socket. Look for another controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Xbox Series X Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly, the color is exactly what I was expecting, and I really like the textured grips.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for gaming computers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to link to gaming computer and it stopped working in 2 days. Bought another and it died same day. Went to a wired Xbox controller and it is good to go.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My new favorite controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a second backup controller for when my current one finally dies and came across this beauty. I was surprised to find that the back has a gripped texture rather than just the plastic which makes longer gaming sessions much more comfortable. All of the button and joysticks move fluidly and don't impede at the worst possible moments like my old controller. My only con to this controller is the screenshot button so close to the other two middle buttons. I keep hitting it accidentally and its frustrating. Overall I would recommend this to anyone not only looking for a great-functioning controller but also an atheistically pleasing one as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The buttons get stuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons continue to get stuck. After purchasing it, I came across reviews that states others are experiencing the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Large Hands Beware - Otherwise Welcome Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my updated controller with my Series X, and I immediately became a fan of the new textured grip and share button. However, after playing games for any extended period of time I noticed pain/strain in my hands that had never occurred with my older Xbox One controllers. After looking into the changes, it turns out the new controller size has been reduced to better fit smaller hands. Unfortunately this is an unwelcome change for someone with larger hands, and I had to switch back to my original Xbox One controller on my brand new Series X. This may not be an issue for many, but it's a very big issue for me. If the size had stayed the same as the outgoing Xbox One controller I would give this 5 stars, but being unable to use it for longer periods of time without pain is a huge drawback.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josh,

      Thank you for sharing your feedback on your new Xbox wireless controller. Your input helps our team in designing the next generation of Xbox hardware. We hope you are able to enjoy playing games with your controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Buy xbox one controllers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd controller from best buy that misperformed. This one got a sticky right trigger somehow. These new controllers are very buggy and misperform easily.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeff,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft