Customer Ratings & Reviews
- Model:
- EP2-29939/QAU-00065/QAU-00001
- SKU:
- 6430660
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.
This summary was generated by AI based on customer reviews.
Comfortable controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Needed a new one Bc our old one started to drift. The feel of this is very comfortable
I would recommend this to a friend- Pros mentioned:Overall performance
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked service, buy ani time and day, i loved best buy
I would recommend this to a friend - Cons mentioned:Buttons
Great controller until it breaks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd controller purchased this year. The joystick on the right keeps breaking. It could be the game my son is playing requires heave use of that joystick causing premature degradation. When they are new, they are fantastic.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Haywood,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ fast shipping and product was perfect, would buy again!
I would recommend this to a friend - Pros mentioned:Color
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is the best. The product is always good from Best Buy.
I would recommend this to a friend - Cons mentioned:Battery life
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller, works well with my Xbox X. Just wish come with rechargeable battery.
I would recommend this to a friend - Pros mentioned:Grip
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, the grip is amazing on this controller and seems to be very sturdy. would recommend getting, also great price for the controller
I would recommend this to a friend - Pros mentioned:Color
xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our kids love this color out of the world color combo!
I would recommend this to a friend - Pros mentioned:Grip
Awesome xbox series x controller.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new model and the grip handle. The screen shot button easy to take a screenshots.
I would recommend this to a friend - Pros mentioned:Design
Best standard x-Box controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best standard x-box controller to date. Love that it has a Type C charging port. Also has a nice finish that feels great in your hands!
I would recommend this to a friend - Pros mentioned:Color
Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grips are great, color is vibrant and with chargeable battery last a very long time!
I would recommend this to a friend Awesome quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox always has the best feeling and responsive game controls out there. All red in my favorite color makes this a 5 out of 5 for me.
I would recommend this to a friend- Pros mentioned:Design
Excellent controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox products are outstanding and very well designed. This controller is redesigned and better than its predecessor. A definite must buy.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
First of all, we appreciate the kind words! Thank you for taking a few minutes to outline your experience for us. We couldn't be happier to hear you are appreciating the next-generation design features and improved nature of your new Xbox Series X/S Controller; even saying it beats its predecessor! We're thrilled you are enjoying your time, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
Second controller I bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also came flawless, non scratched or anything in the box. Was a short and quick order and I love it so much more than the old xbox controllers
I would recommend this to a friend Hassle free controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for our gaming computer without any hassle. If needed, we can use it for the Xbox.
I would recommend this to a friend- Pros mentioned:Overall performance
An awesome controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely one of the best controllers out there. Love the new share button and the D-pad. I love how well it fits in the hands
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Whether it be the comfortable in-hand feel it hosts, its optimized design and user interface, or even its added features like the share button, we're excited you've been enjoying your time with your new Xbox Series X/S Controller. We're happy you love it! Thank you for taking a few minutes to share your feedback with the community, we appreciate it. We're glad it was a good investment for you!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect. Working very very nicely and in good way.
I would recommend this to a friend what a great controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent price for an even better controller!!!!!
I would recommend this to a friendGreat controller, mediocre color and pattern.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Pulse Red is a disappointment (as a color), as a controller mine was perfectly functional even as a discounted open box but I suspect it was returned because its not as red as most would like and the underside is white for some strange reason.
I would recommend this to a friendAwesome controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new control is awesome. I love the feel, the ergonomics, textures, everything. The only bad thing is that it kept disconnecting from my laptop (using bluetooth). It's an update thing, but something I came to find after an extensive google search
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juan,
Thanks for taking a few minutes to share your experience with us, and thank you for the kind words! We're happy to hear you are enjoying the updated design features and feel of your new Xbox Series X Controller. For guidance on connectivity and any other issues you may encounter, we recommend visiting the following link, which hosts tutorials and easy-to-follow instructions on troubleshooting: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Happy Gaming,
Brad - Xbox Customer Care