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Customer reviews

Rating 4.7 out of 5 stars with 35136 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1229 Showing 24,561-24,580 of 35,136 reviews
  • Rated 5 out of 5 stars

    Great replacement ,great color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two controllers for Xbox one. The old ones wore out.This was a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a set of two for gifts and they loved them very reasonable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered off the bestbuy app. It was easy to use and product was delivered early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved it. Got it as a gift. And it was definitely worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but in the end still a xbox controller they just dont last have to get one a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful love to buy Xbox wireless controller from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller. No issues, no bells and whistles. It’s exactly what it says. Works with Xboxes and PCs and anything with bluetooth. Could probably pilot a submarine to the titanic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and i have no issues with it will always come to best buy for controllers and other stuff

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Joysticks don’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good butt after four months the buttons and joysticks down work

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Grips are great. Much better than last gen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than last generation. I especially love the grip they added on the back. The share button is cool too.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Left stick drift in 3 days!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 days of my son using the controller. Left stick is drifting so bad. I know the gimmick of them going out sooner than they use too, but we have played for so many years with so many controllers. This is the first time it happened this quickly and he threw the box away. Not thinking it would happen and now i cant return it. What a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So perfect! Bought this one as a replacement for my controller because my analog sticks were getting drifty and the new one is so fresh! It bounces right back! No drift! Works great! And I like the d-pad, it’s different from my last controller’s d-pad but I like it. more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for an Xbox or a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost the perfect controller. If you need an extra controller for whatever Xbox One or above you have, or for your PC, this works great. My only complaint is the clickly D-pad, I prefer a softer one, but that's just personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clicky

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking controller and the buttons are clicky. My favorite out of the 5 different controllers I own for Xbox and PS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like my kids are always wanting extra controls. Can’t go wrong with purchasing them straight through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Paired easily with android and PC. Just hate the battery tipe. IDK why at this point MS still uses AA batteries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one stopped working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we picked up must have shorted out somehow because it randomly stopped connecting/working even with replacing batteries and would not even connect to the Xbox anymore after initially connecting and working for a couple weeks. Our new one is working fine so far though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the XBox wireless controller we purchased for our grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Xbox never fails to amaze me, the amount of money it costs to keep up with controllers is ridiculous!!! Still bomb though, worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller, feels amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the XBox Series X and unfortunately not a lot of first party games out but still gave it 5 Stars because the Game Pass is amazing to play all the old games I couldn't play before. This is my first XBox, my Fiance is the XBox person LOL. The controller has a great feel and look.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Miguel,

      Thanks for sharing your story with us! We couldn't be happier to hear you and your fiancé have upgraded your setup with your new Xbox Series X/S Controller, coupled with the optimized power and output of the Xbox Series X Console. There really is no better combination in all of gaming! We appreciate the kind words, and appreciate the feedback! We're happy to have you as a loyal customer.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft