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Customer reviews

Rating 4.7 out of 5 stars with 35138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1265 Showing 25,281-25,300 of 35,138 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller and it works great.y issue is thatbit does not come with the rechargeable battery pack. Kind of a rip off for the price you pay. My son's.ps5 contller was the same se price and came with the rechargeable battery. Do better Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have no issue with it it looks like it works and won’t be giving me no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and comfortable product. Product as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the grips in the back feels really good in my hand

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller for pc

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is my first time using the Series X/S version of the controller. I like the redesigned D-pad and texturing on the triggers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sticky trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all good product right trigger started sticking second day of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas bonus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bonus when we bought a 75 in Samsung 4k TV. Also cut down on Christmas cost as we bought our daughter a XBOX Series X for christmas which only comes with 1 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starfield Never Felt More Retro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this beauty! I feel like I'm living in a retro world during my game sessions. Such an awesome controller and I'm stoked to play Starfield with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box item. Easy to pair and use. Will buy again if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase! And, excited to hear you've had an easy pairing experience with your new Xbox Series X/S Controller. We've designed your new interface to be one of the most user-friendly on the market today, and we're thrilled that has been your experience so far. Thank you for sharing your feedback! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Nothing negative at this point. Works ok. I got it to have a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Red grip special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and color combo. Xbox controllers are one of my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this due to malfunction. Had no issues whatsoever, they found a replacement that was brand new and exchanged it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller, but the new model doesn't work with all old accessories

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I wiggle it it makes my mans move on screen, ad is all I expected of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints Here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing controller, no complaints from me. I use it for some games on PC that work better with controller (like Dark Souls and Dragon Quest XI S) and it's perfect for that. Feels great too, and it even matches my mostly-white PC setup.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy that you are happy with the comfortable feel of the Xbox Series S/X Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as expected, this is a Christmas gift for my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its pretty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, although there have been some connection issues. Maybe 4 times in 80 hours, it just wouldn't work even when it said it wqs connected. Restarting after waiting a few minutes seemed to work.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price and nice color so far great for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you buy. Great quality and material as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it to hook up to my PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller for Starfield on PC. I’m originally a PlayStation gamer so the quality of the controller is a challenge for me to get use to plus the buttons are loud asl, sounds like I’m in my office trying to send a message via morse code lol

    I would recommend this to a friend