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Customer reviews

Rating 4.7 out of 5 stars with 35160 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1373 Showing 27,441-27,460 of 35,160 reviews
  • Rated 5 out of 5 stars

    Goodstuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great item $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the new share button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have the features of the new ps5 controller but it’s more ergonomic. Grips better and has better buttons than PlayStation in my opinion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sticky X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for about 2 weeks when the x button already is sticky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best season deals, my son really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller great graphics and run time will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good feels good in your hand and responsive controls. I like green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Xbox Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox wireless controller. Perfect gift idea.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Shame on you Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new models are better quality but they can still get stick drift. They still don’t come with a back grip. These are clearly designed by people that do not use them. I have a box full of controllers that only have one button broke. Microsoft is supposed to be a prestigious company but they do not stand behind their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works just as well a couple years after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing works amazing haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Addition to my Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller once the one that came with my console originally started going out. It was worth every penny!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with Xbox for years sense I was a kid an it’s great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller but random disconnect/reconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a significant upgrade from the original xbox one controller. However, the constant issues with the disconnect are a nuisance. IT does almost immediately reconnect, but now always.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller for the most part, but sorry that there is an issue with disconnects. First, we recommend making sure that the controller's firmware is updated to the most recent version and that your console's software is likewise updated. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson, absolutely loves his controller, says it’s a Best!!! says it moves very smoothly and allows him to get wherever he needs to go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a problem with the Xbox controllers in general is the tighter headphone jack that (in my opinion) makes it easier to snap them off. No complaints otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller for PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should! Easy and comfortable replacement for old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming found easy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always find a controller in a hurry at Best buy! Very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a different one i use for my PC bought this for my fiancé for her pc but it didnt come with a bluetooth adaptor nor will it connect via BT but connects via cable so easy enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ergonomically an easy to work with I love it that’s what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for Game Pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a controller to play xbox Game Pass on my iPad... Connects super fast and easy every time.

    I would recommend this to a friend