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Customer reviews

Rating 4.7 out of 5 stars with 35164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1401 Showing 28,001-28,020 of 35,164 reviews
  • Rated 5 out of 5 stars

    Super convenient- much nicer than batteries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient- much nicer than batteries- highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to replace these every year it seems, sometimes in less time. But I guess that means we game too much HA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought extra controller as a Xmas gift for great niece. Boy was she surprised to know she was getting the new Xbox system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Xbox Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good controller and it looked nice. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller red

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love the controller connected very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox controllers are awesome. Now that I can connect to my pc via Bluetooth this controller goes everywhere with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless controller with ease of access for Xbox or PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend and buy the Best Buy protection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slight Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade of the basic design that shipped with the Xbox One X consoles. The grips are textured, but it's still molded plastic. It's lightweight but the materials used to produced it are not made to last forever. It is not uncommon to go through several controllers like this if you're particularly hard on your gaming and use it often. That aside, I would recommend it over the Elite version simply because it is easily replaceable if lost, damaged or stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as expected. Always liked the Xbox 360 and Xbox One controllers and this is no exception. I like the new d-pad as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if for console have the same problem but for pc if you try use it with Bluetooth the connection drop plenty time but beside that is good with the cord

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jose,

      We're sorry there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, but have bought in the past. Best Buy employees are super friendly and always help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller, plays really well and seems pretty sturdy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unfair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed, my old controller was under warranty, but no more was available at the time. I paid $40 extra for an upgraded new controller and warranty and this controller started lagging already. It’s so hard to get good products along with good customer service, everything is about an up-sale instead of integrity and culpability from the start.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a game and my wife loves it so it’s a win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friends on the weekends

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said it was just what he needed. I was an additional controller. So his friends could play with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's suppose to...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kiddo. It works great. Only feature I'm not a fan of is the screen shot button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Buttons and sticks are very receptive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The official Microsoft Xbox controllers perform the best and the white color is a great finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect look!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool look! Perfect for any person that is a gamer!

    I would recommend this to a friend