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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35170 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1424 Showing 28,461-28,480 of 35,170 reviews
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller for an option to use on pc. My wife preferred the PS5 controller though. Only thing I did not like was how close the buttons x, y, a and b were placed next to one another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Xbox One Controllet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync up to Xbox One was very quick. Online Purchase and pickup process was flawless. Exactly as advertised.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are so happy to hear that you are enjoying this Xbox Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    fantastic, controller, and color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service will be buying from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller To Date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller Microsoft has came out with, D-Pad is really nice and little grips on triggers are much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this used and am happy with it. Gave it to my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent craftsmanship and response to gameplay!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox One Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my XBox One system. Purchased on sale from Beat Buy which made it an even better value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works just as intended. The textured surface of the controller feels nice. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is sweat proof and works way more efficient than the controller that came with the Xbox one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look for an older one with a dongle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is fine but the bluetooth connectivity is terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sons Xbox. Package arrived on time and everything is working as it should.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a part of your son's elevated gaming experience! When it comes to modern gaming, choosing your new Xbox Series X/S Controller as your interface is the absolute right call. The precision and dexterity it offers is simply unmatched! We're glad you've been enjoying your time with it. Thank you for taking a few minutes to share your story. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X Controller...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Controller Is Really Reaspons Well With The Xbox Series X... There Is No Lag Time, That I Notice...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good product The kids usually break these about every 4 to 5 months but I don’t think the quality is bad I just think it’s because the kids keep dropping them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prettiest controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller, but dislike the new packaging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well for like a few months then gets terrible stick drift

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did buy online pick up instore!! for my son just what he wanted, made it fast and easy to get

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    has a lot of issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller constantly has issues. gotten several and they all get joystick drift, disconnects randomly, bumpers also stop working. this all happens within weeks and always have to get a warranty replacement. when it does work, its great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one X controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it came out good condition buttons all work ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this new edition xbox controller, it works really smooth, highly recommended gamers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend the Xbox Series X/S Controller. We hope everything continues to run smoothly. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Style upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a controller perspective, works as supposed to. This is obviously a style / color play and the recipient loved it. It was a gift purchase. Thought the color was even nicer in real life than on the box. It is pretty unique.

    I would recommend this to a friend