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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35187 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1451 Showing 29,001-29,020 of 35,187 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been loving this controller, super nice colorway

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought many Xbox controllers and the texture and feel of this one is great. When our kids grab the controller and have dirty hands you don't feel the stickiness or the grease from their hands on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass trial included

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller for pc gaming and comes with 14 days of ultimate game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller for Xbox series s or x. It has a extra button for screen shots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really great and versatile. really great product that has been awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and ease of use are both very good, but it's still a little expensive for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine, no complaints. Super cool screen-shot button feature. Great Cyber Monday Deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it - he needed a second controller for when buddies come over to play x-box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to be a part of bringing friends together! Thank you for sharing your story with us. We hope your son enjoys the Shock Blue colorway! We're happy to hear he is enjoying his new Xbox Series X/S Controller, and that it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is sturdy and the packaging was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a separate USB-A to USB-C cord for the computer, but it works perfectly on my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Nice and solid. Sturdy joysticks and responsive buttons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular remote has been the better remote I have purchased in years. Hopefully construction quality is improving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they loved it! Perfect packaging! Thanks will order from bestbuy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy with his new controller it had different buttons then his older ones.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heather,

      Thanks for sharing! We are happy to hear that your son is enjoying the upddated design of his new controller. We hope he has fun with it.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the old generation the new additional button makes it easy to capture clips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. You would think the controller price would go down but you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blue. The new controllers feel great and all the triggers are smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite of the bunch, too! Whether it be the color options, or the optimized user interface it offers, we're excited to hear you've been enjoying your time with your new device. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement cause my kids think these things are like paper plates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller but is not comparable with most wireless charging systems. Had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, works better than original controller, better mobility

    I would recommend this to a friend