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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35194 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1530 Showing 30,581-30,600 of 35,194 reviews
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced the old x box controller for my son I only wish the rechargeable battery pack would fit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller it was my fist newer control and literally my best I love the features

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing how much you love your new Pulse Red Xbox controller. We're thrilled that it's working well for you, and hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Only thing I hate is how the back of the controller is white. Really wish it was all blue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but will happen soon when I find a good game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my godson. He loves it. Its nice and works good. He was very happy with it and excited he got it for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox series X controllers. This red cameo paint scheme is nice. It feels good in my hands and has that grip texture. It’s a great second controller to have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality & Durability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Xbox controllers for a long time, going back to the original first gen "Xbox". I can say without hesitation that these controllers are the worst in terms of quality and durability. I never had an Xbox controller actually just wear out/break from normal usage until I used these. I've had to replaced 2 of these in the last 12 months. The right bumper(RB) button wore out and became unresponsive on the first. Then the same thing happened to the left bumper(LB) on the replacement. My other issue is more subjective/personal preference but the triggers feel terrible. There's hardly any resistance. Personally, I prefer more tension on the triggers like on the old Xbox 360 controllers. These days I game primarily on my desktop PC. After the first controller broke I unearthed my old wired Xbox 360 for Windows controller to use as a temporary replacement. Not only did it still work but the difference in quality was night and day in favor of the old X360 controller. At $50-$60 per controller I can't recommend these as a primary, daily-driver. If the build quality was better, maybe. I'd only consider it as a spare/backup that doesnt get much use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality good for my pc, had to buy a extra $25 usb dongle though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems laggy when I use it compared to my regular xbox controller and the clip button is only for screenshots

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid, reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old trusty Xbox controller, same design as it was almost a decade ago. It'll last a few years if you're not too rough on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nicer Quality than Previous Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty shocked at the new quality design. Toggles are tighter and even charges or runs off USB-C. Texture is nicer and feels better than the one X controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bobby,

      We're happy to hear you've been impressed with the design and features of your new Xbox Series X/S Controller! It's our most advanced interface yet, and we're thrilled you've been enjoying the in-game control and precision it hosts. We're glad it was a good investment for you! Thank you for sharing your thoughts with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew and he was really excited. He has not had any problems or issues with the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels Light in Weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It adds a new button to take quick screen shots. Feels really light, but does alright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this five stars, however, I don't like that it's just plain white on the underside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, fits my son's hand perfect. He won't shut the game off now that he has a decent controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, just wished they came out of box rechargeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, wish they would’ve done more intuitive things with it considering PlayStation did.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great nice material and very good battery charge and works like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The D-pad clicks pretty loudly, but the controller gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go for the previous model.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series controllers have not been playing well with consumers. I've returned/exchanged two with issues out of the box. A third one began to drift after 3 months of little use. The fourth one (to replace the 3rd) would disconnect from the Xbox seemingly from signal interference. If you find an Xbox One controller, grab that instead.

    No, I would not recommend this to a friend