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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35195 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1549 Showing 30,961-30,980 of 35,195 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Neon remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! Awesome color. Very bright and easy to locate. Low price plus total tech discount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    feels cheaply made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really drop the ball with the controller. Haptic feedback and vibration really make this controller feel cheap. I wish it was made with better quality materials. Overall it does the job. You just don't enjoy it as much as some of that aftermarket brands

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but have to return it since one of the button doesn't really work out for me

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed accessory, only ever work fro 6 months before drift sets in...always buy them on sale only

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Classic Xbox Controller Feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for both Xbox Series X and Xbox One, which is cool. Ergonomic feel, nice textured finish.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she loves it because it matches the colors in her headset.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I had an issue with thr bix and best buy rep resolved it immediately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an Xbox console but I can play games on Windows (computer).

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eddie,

      The cross-platform functionality of your new Xbox Series X/S Controller is an overlooked perk! We've designed your new device to seamlessly move between hosts, and to allow our users to continue enjoying their favorite interface no matter what platform they prefer. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes from your day to share your feedback with the community. We appreciate your insight, and are happy to be a solution for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Pricey, but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller, although it is a little too pricey for my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical XBox remote. It works great. It works with my kids XBox and their computer for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good but kind of loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud clicking sound when hitting the buttons. Wish it was quieter. It works well enough and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So pretty for my 10 year old XBox One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful. Replaced the controller that "fell" during a heated gaming battle. Nice coloration too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the old controllers, I would recommend this to any1

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller even better when on sale.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. When you can get them on sale it’s a good time to buy. Don’t forget batteries!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy, nothing else needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. You don’t need the USB adapter to use this basically anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv that comes with the controller. I already have the Xbox Elite Series 2 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as intended. Bluetooth allows it to connect to different devices other than an Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Button got stuck after 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Middle button got stuck after 2 months. Light use, less then 5 hours a week

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 2 out of 5 stars

    Cheap product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Audio jack makes an awful noise that myself and party can hear. Momentarily disconnects from Xbox (always at the worst moment of course). Grips are nice, but that’s about it. Probably will be looking for a different style to replace this with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great and gorgeous controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome design and works like it should! Controller feels great in hands. The back and side grips keep the controller in your hand.

    I would recommend this to a friend