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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35198 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1695 Showing 33,881-33,900 of 35,198 reviews
  • Rated 1 out of 5 stars

    Lags

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has owned this controller for about 9 months now. He does not use it at all. It lags. He has a cheaper controller that works perfectly. Super disappointed. I wish I could return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the Y button isn’t working. My son loves it but isn’t using it bc of the non working button. How do we get a replacement?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jens,

      We're sorry that there's an issue with your son's Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Glitchy Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this controller less than 4 months and the controller malfunctions. Joystick glitches. This device was never dropped.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Redesign

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same feel as the previous control needs to be updated got next gen console for the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good its stops working after two days for some reason

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice to know it does not pair well with headset. Our current headset volume is now very low when using this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the audio on your new Xbox wireless controller. To increase the volume on your headset while using your Xbox, press the Xbox button and scroll down to the speaker button under "Audio & music." From there, you can increase or decrease headset volume.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers don't last very long. Buttons are loud and not soft to press. It's fine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for ya bro and I’m glad to have bought this controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best color option!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better shape than previous Xbox controllers. Still not handy like any generation PS tough

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good stick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always have what i need and the controller is nice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns off and on while trying to play brand new battery’s shows charged but does this. Not happy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shicken nouges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a basic xbox remote they need to switch a lot of stuff up to compete with sony now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get it to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it because it wouldn't connect to the iPad, as indicated prior to purchase.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that this Xbox controller didn't meet expectations. Unfortunately, this controller is not currently compatible with iOS devices, however Microsoft and Apple are working together to bring compatibility in a future update. We hope you'll give it another try in the future.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to buy a extra controller for my child and the price was well worth the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    cheap xbox controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they make this lower and lower quality, this controller does not even save money anymore, controller does not even stay on anymore if it is not connected, so whatts the purpose of it being wireless ? not buying any more controllers, have gone thorough 4 or 5 already

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great controller for FPS!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller for fighting games. I'm not a fan of the D- pad, it gets pretty frustrating and make a lot of input errors.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save a dollar, not !

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud as all heck ! Click click click click click !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Controller messed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used item in game the controller acts like it stuck going up or down witch ever you used last.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, good price and nice color. Its a wireless controller, which I like better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controller does not connect to Xbox and stay ocnne

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is broken and I need to bring back to exchange for a new one. The staff was great though, the quality control was just poor.

    No, I would not recommend this to a friend