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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34942 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 34,942 reviews
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Can't escape drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the controller my Series X came with. That controller developed really bad drift. This isn't much better. After a month or so of light use ( a few hours a week) it also started to drift. Software updates didn't fix the issue. I took apart the old one to clean it and it fixed the drift issue for a little bit. I'll probably do that with this as well. For now I'm using my old Xbox One controller. It's old, and is missing the extra button, but it has never had drift issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pink controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gaming in pink! I love using my controller on my pc, it helps out with more difficult games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highest quality that can be felt in your hands, You will feel confident playing games with it,

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and Microsoft still makes some of the best controllers to use on PC.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller 3 times now. Each one lasted a long time. It’s a good controller. Allows for a solid comfortable grip when gaming too.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great feel to it and it’s smaller than the older controllers it’s pretty good all around like the function and control

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 4 out of 5 stars

    Very cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the color it’s very blue feels very good in the hand would recommend it can’t wait to play some more games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the performance and Shock Blue colorway of your new Xbox Series X/S Controller! And, happy to know you've found the interface comfortable and easy to navigate. We're glad you are pleased with your purchase, and are thrilled to have earned your recommendation. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lovely gradient on a controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller all around! Occasionally due to requiring an update it will stop syncing with the Xbox, but after updating it usually resolves the issue.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Redesign Welcome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The redesign is very welcome and the transition to USB C makes perfect sense for the charge and play packs. Wish they’d do away with user replaceable batteries, but the charge and play kits are affordable enough I guess. If you don’t get those, make sure to have AAs handy as they won’t last long for extended gaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox One X Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it, says it's perfect! Feels like it's built really well. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Wireless Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another solid controller from MS. I was looking for a new controller for my gaming PC, which is white, and this naturally goes with it. Love the sleek all white controller with black accents for the buttons and joysticks. Can't go wrong with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Standard controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Love the colors. Stick drift still an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! Was easy to order and pick up without even stepping in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get it !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color!! Fits perfectly with the pink aesthetic of my room ✨️ i love using this when playing games on my lenovo yoga laptop/tablet

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nephew loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew. Does what it needs to. Works great. He loves the color

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the new design and the grip on the buttons!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    #1

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my granddaughter and she loved it. I tried it and its a fantastic controller need I say more. Get yourself one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texture of the controller is smooth & it has built in grips on the back

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller nice, back grip feels great and its see-through best part !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would buy again for myself, my husband uses it all the time

    I would recommend this to a friend