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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34960 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 34,960 reviews
  • Rated 5 out of 5 stars

    Perfect Xmas gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and direct. It is working perfectly with my kid videogame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Xmas gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and direct. It is working perfectly with my kid videogame.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller and design it was brand new and beautiful will be buying another one especially from Best Buy very happy customer!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I like Purple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the other new controllers but purple. Nice color that is complimented by purple Control Freaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Well constructed and easy to use for any age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is fantastic and it is probably my new favorite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    VIBRANT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing a controller for a while and found this on sale for $35.. had some BB certificates so didn’t really spend too much on this, but the color is vibrant and different , I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We needed more in the house because we are a family of five and now we all have the same xbox control .No regrets very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid bought open box. Feels like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box at a discount works perfectly. L.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what's different with this controller?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make no mistake, this controller is NOT the same one as the one that's 10 bucks cheaper. It's a total upgrade, you just don't see it right away. You can totally tell that the rumble has been upgraded when you play COD Cold War. There seems to be 3 types of rumble and vibration going on. Pulling triggers seems to have great tactile feedback as well, but the number one upgrade is the USB type C connector. Gone are the days of trying to stick on the micro USB cable the wrong way on the port. Or the tip starting to wobble so you must wiggle it just the right position to get a charge. Only to come back to a dead controller due to it moving overnight. The new USB goes in and locks tight, can be inserted without knowing what's the top and bottom, and charges twice as fast. I love it. If you don't like the look, buy a limited edition one, or grab a skin off the internet and totally transform your black one into a Jedi Knight type weapon. It may be heavier, but I believe that's due to quality material.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series S/X Controller and its features. Thank you for taking the time to share your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I use it even when I'm not playing Starfield. The design is so clean. I may buy another that I won't use. Silly material things I waste money on haha.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    nice little upgrade from previous controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale to have an extra controller for my Xbox One S, as well as to sometimes use to game on my pc. It has a few little changes from the previous controller model that are nice. The is a subtle texture to most of the underside that gives just a bit more grip, and the D-pad is now a complete circle with button space for when you press an angle in-between the four main directions. They are small changes, but it makes for a good experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the updated features and overall feel of the new Xbox wireless controller. Thank you for sharing your experience; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my controller due to usage and the color is become dull. The new controller color makes it look good when I play COD. I like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for broken controller, went with original product for quality and feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Seems to be working just fine and as described. Works as good as the more expensive one for what I need

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Same as xbox one controller slightly nicer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, slightly better than an xbox one controller as it has better grip to it, otherwise not much else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is something about the all white Xbox controller that looks so good. Bought it for my daughter’s Christmas gift. I already know she’s going to love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Load the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stick drift whatsoever yet really like the color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A must have color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I highly recommend this product. I absolutely love the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude the quality of this, is outstanding, its heavy but in a AMAZIng way like this is just the bedt controller ever and it has C port! I use it only for my pc, i dont own an Xbox, pair this with rechargeable batteries and yep thats really it. If it helpful im a women with small hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Janny,

      We really appreciate you sharing your story with us! We're excited to hear you are enjoying the cross-platform functionality of your new Xbox Series X/S Controller! It really is a huge perk. Paired with the aesthetic and design improvements we've made, and you have the whole package! We're glad you agree, and thrilled you are enjoying your time with your new controller.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft