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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34974 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 34,974 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fells better than the xbox one controller. Haptics are pretty good and does being a better feeling to gameplay for certain games

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for PC Titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this specifically to play single player PC games. I don't own an xbox. Wireless connection works great for me. There are some times when the bluetooth drops. Not sure if that's an issue on my end or the controller though. I'm a PS controller fan, so wasn't super keen on getting this, but it works just fine and I got over it eventually. Bummer it doesn't have rechargeable battery for the price though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad to hear you are enjoying the Xbox Series S/X Controller and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Nice Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller so far i really loved this controller when i first saw it and also glad i purchsed it open box and came in almost brand new 100% would recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my lil sister, she loves it, works just as good as any other controller, works with Xbox, phones, PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a vibrant beautiful controller thay works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft's Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller -- small but substantial improvements over the Xbox One controller make a drastic difference. Longer battery life, a responsive hybrid D-pad, and the Share button smoothen the gaming experience more than ever before. Highly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We are happy to hear that you would recommend the Xbox Series X/S Controller. We hope you continue to enjoy the battery life and design. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    service is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +++++AAAAAAA++++++++ excellent product and good quality I highly recommend it and the service is excellent

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    New Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Xbox controller since my last one had a little lag on the Joystick. The exchange process was extremely simple and quick. I would 100% recommend that you purchase the additional coverage when purchasing electronics from Best Buy, you will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best-looking Xbox controllers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add to my Xbox controller collection and it looks fantastic. One of the better-looking Xbox controllers to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Just provided my son with an extra controller for his Xbox. We also bought the charging station for it and that has been a game changer when it comes to batteries.. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly versatile controller that works great across multiple platforms, including Android (via both Bluetooth as well as the included USB-C cable, which you don't even need batteries to operate), Windows, and of course Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers are the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an xbox 360 controller that I have been using with my gaming PC for years. This was super easy to setup over bluetooth, and it has worked flawlessly for me everytime I have used it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox Series S Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gifts for my grandchildren. They are enjoying using them. Ordered in store and received the next day!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Starfield controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. What a great design concept.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller and looks nice in white! I use this for playing emulators on PC and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ex Wife was greatful for the color .connection and purchase all together. She insisted on keeping it and bought her own xbox x series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - my son loves having the extra remote so he can play with more people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New favorite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller, I bought it to use on my pc and it’s been a blast for racing and single player games. Can’t wait for the game to release!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great new look and color !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller to replace the original that was starting to malfunction. My youngest son who is the resident gamer, loves the new feel and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes it and the color scheme is fire

    I would recommend this to a friend