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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 34,974 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    He loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. I gave it to him for Xmas and so far it works fine. It’s worth buying. I loved the color!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love this color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has color controllers in stock I love this color hoping to find a star field controller wish they would carry More variety

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, minimal stick drift. Love to color. Holds a charge for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color my grandson goes through these like every year one button will stop working and it’s always the same one wish Xbox would correct that but all in all great product. Warranty always helps

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Eye Catching Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a sucker for bright colors, and this controller caught my eye a mile away. I ended up buying this for my wife because she has started gaming with me some. The grip on the bottom of the controller is an excellent touch.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shawn,

      The Electric Volt colorway of your new Xbox Series X/S Controller truly is eye-catching! We're excited to be a welcomed addition to your home setup, and are happy your wife has been enjoying her new interface. We're glad it was a good investment for you! Thank you for sharing your story with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing crossover controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool controller, surprised at the price. Has really good feeling in the hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality and functionality.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always drop this but it never cracks, it is made of high quality and very stable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller...cheap feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, but the plastic feels a bit cheap. Recommend washing your hands after eating cheetos and plan on using this. If you plan on gaming pretty close to your device there are cheaper wired versions online.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft controllers are the best and the only ones we use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, comfortable controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for PC gaming and am happy with my purchase. Comfortable design and textured grips, triggers, and bumpers. Had to look up how to connect it, but that’s normal and it wasn’t a hard process. Price seems like it could be lower though.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Fantastic controller, not really wireless.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox Wireless controller I've purchased recently. And actually, this is a replacement. Both of them are great to use and hold. The weighty feel in your hands are you play games is fantastic. The buttons are responsive and the tactile design of the controller is beyond what I was expecting. But - I purchased this to be used as a wireless controller for my PC via Bluetooth. And it does that, for about 5-10 minutes then it begins to disconnect quite often. And usually at inappropriate times. Like when your playing Elden Ring and fighting a boss. Or trying to dodge an attack and you die. Again and again... and again. I've also tested it with my phone and in various places around my house(just in case it was interference on my part) and no joy. I will be returning this one soon, and I hate to do that, because it really is a great controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice replaced an original controller. It has little grip dots on the bottom handle.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Open/ box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone just returned it after not liking the color so i picked it up at my local store and saved 14$. Feels good and sturdy and has padded grips. Its a type-c controller too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Id buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. Best buy always has them in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is exactly what was expected works great no problems connected to console with ease. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers Are the best. But. from Best Buy During Thanksgiving sale. Could not be happier. Holiday return Policy is excellent. I didn't have to return. I'm enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    X-box COntroller Improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvements to the Xbox Controller are noticeable. The Carbon Black finish and the USB-C connector that had replaced the micro-USB one. I also like the new D-pad and the ability to use the Share button. However, one minor concern that I have is not knowing when the rechargeable battery is fully charged as there is no color LED that changes from amber to white, which was on the micro-USB cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Learn Starfield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The detail is impressive. The quality and feel is great. Also great for learning the buttons for playing Starfield as they are all labeled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controls match the game colors and headset the extra buttons look like they will be fun easy to use and slightly smaller so fits my hands better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total freak out purchase, didn’t want to lose my Xbox and was scared to remove this controller from my cart. Currently sitting in a box so I can break it out after I inevitably break one of my other controllers. Can’t wait

    I would recommend this to a friend