Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 34988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 34,987 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So nice I bought it twice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice I bought it twice...by accident. There are no cables or rechargable batteries with this controller. Im still looking for compatible parts. Theee is a different charging input that does not work with precious controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Black Carbon Number 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new carbon black controller. The controller fits his hands just right and is easy to work. The buttons are well placed for him. Dirty hand prints do not show as much as with the white controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited your grandson is enjoying their new interface! No matter your playstyle or game of choice, we've designed your new Xbox Series X/S Controller to offer our users the very best in-game control available. We're thrilled he has found it to suit his needs! Thank you for taking a few minutes from your day to share your story with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Awesome as always

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are the best, I’m an avid PlayStation player but when I need a controller for my PC it’s Xbox every time. Synced right up and has textured grips that make the controller feel more pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Remote

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote. Very reasonably priced. People complain about it using batteries but I have rechargeable batteries that last months in the remote. I prefer that to the daily recharge of the PS5 remote and a lot cheaper.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    My preferred controller but stick drift common

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be going for the Gamesir hall effect controllers soon. These are awesome when they work but I have had two controllers lost to stick drift well under a year from purchase. I finally got the geek squad protection for 2 years on this and did not notice when you register the controller that you can buy 3 years of Microsoft complete protection for $10 which covers accidents as well. Also do not forget to update the controller manually on the system settings.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A good simple controller.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy here, it works well and we don’t have issues with any Xbox controllers themselves. Only thing we have issues with is the rechargeable batteries don’t last very long before they start dying fast.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Microsoft Xbox Wireless Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has wanted this color way for sometime and we were able to get it at a great price during black friday.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a year to right this review sense I always a Sony guy, 10/10 beats ps4 controllers, yet to get stuck drift on this controller

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good pirchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted, and wedidnt want to wait for shipping since we purchased in store

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controllers for Apple Arcade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grippiness of these controllers. The work great with my Apple TV 4k (3rd gen) with Apple Arcade.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A nice addition to the collection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a quality build as usual and the looks are great. Definitely nice to see a fun pattern like this rather than the typical grays and blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool looking controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve treated this controller horribly without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use my kids always love using this

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Boyfriend loves it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller to play overcooked with my boyfriend and he loves it works great and love the color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty controller, was saying I wanted a purple one and wife showed me. Works like any other controller just a lot prettier.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent remote to buy for x box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this x box remote the color and funtioning. You can charge it if you have a charging port. I recommend this remote its worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Color and Descent Durability

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color controller. I've been using this controller for a while now and it is made much better than it's previous version Xbox One series.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing for competitive games and any games in general. The textured grips allow for comfortable long game sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a controller!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have an extra controller for whenever my partner wants to play with me. Seems to be decently built but I still prefer my dualsense.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller of this gen of consoles…just slides into your hands and this specific color just looks awesome.

    I would recommend this to a friend