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Customer reviews

Rating 4.7 out of 5 stars with 34989 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 34,989 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and connected with no issues, will buy again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A classic, but optimized.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable next-gen controller to play with. The Xbox team didn't stray far from the original Xbox One controller, but they didn't need to because it was a great controller to begin with. Some nice things that did change, though, were the updated 8 directional D-pad, some nice texturing on the back of the controller and top of the triggers, and then the addition of the share button. I use it with my PC, though, so I don't know what I can do with the share button on a PC. It can share content mid-game on the Xbox Series X|S, though. The only negative that I would give (and the reason it's 4 stars) is that I had trouble connecting it to my PC via Bluetooth. It kept disconnecting over and over, but I happen to have a USB adapter for my first Xbox One controller and it was still compatible. Using the adapter stopped any connection issues, but I would think it would be fine on Bluetooth considering I have a brand new motherboard with the latest generation of Bluetooth. Either way, still a great controller, but maybe Team Xbox needs to release a firmware update.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best controller out, it looks really good and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fav controller. It works great! I love the see thru look!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s held up with no issues for the last 6mo of near daily use. I always have an issue with the bumpers wearing out after 2 years on Xbox controllers so I don’t bother spending $100+. Overall pretty durable and has a quality feel to it that I’ve come to expect from Microsoft that the cheaper knock-offs lack. Connects to PC seamlessly (you will need the adapter of course). It looks great paired with the white docking station. The deep pink color is identical to the picture and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this controller. The color and quality was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice Updated Confroller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a replacement for an Xbox One, feels a liftle better in the hand that the older versions, syncs flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Multi-purpose Controller.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is useful on both PC and Xbox consoles. The grip feel is great and the ease of use is fantastic. It's just a great controller. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Will Be Buying Another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually splurge on high price controllers but I’m glad I did. The extra grip and quality is great. Way better than standard controllers. You get your moneys worth.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great grip and weight!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved grip over the last model. Plus has a new share button. I do have to say it's better than the light up control I recently purchased, mainly due to the grip and being wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cool look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller. The color changes depending on how the light hits it. It is my best looking controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Got a couple of these in different colors and assigned different logins for children on the X-box. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a year of consistant use and still working well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great improvement over Xbox One controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, a slight improvement over the original Xbox One controller, but I think its worth it for two major reasons: 1. USB-C! first and foremost, if you use rechargeable batteries, this drastically improves your charging times. With the older controller it would take ages to charge your controller fully. USB-C is much faster. 2. The controller is matte paint and textured nicely underneath. Feels great and not slippery/smooth. Has grip to it. Also, this blue color is just beautiful. IF you need a new controller, this is the one to get for the PC. If you don't, its a nice improvement if you can spare the extra cash.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We love the Shock Blue colorway too! We couldn't be happier to hear you are enjoying the improved design, comfort, and functionality of your new Xbox Series X/S Controller, and that you've found it to be a valuable addition to your gaming setup. Thank you for taking a few minutes to share you experience with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cute color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What little girl doesnt wamt a pink controller? Works great until it doesn't. Get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome as always! Our old one broke unsure how and we got a replacement it has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Steller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how the controller feels in the hand and how beautiful the color design is. Simply perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, I use this everyday and still no stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super cool and easy to use plus I love the white paint on the control and it’s super easy to play and fun with my friends and family we love this game and it’s amazing buddy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good upgrade to an already great controller.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Xbox One controller. Feels like they upped the quality. The color is really nice. Share button is a good added feature but I personally don’t use it much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the available colorways, improved user interface design, or added features such as the quick share functionality, we're thrilled to hear you are enjoying your new Xbox Series X/S Controller. We love the new Shock Blue color as well! Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it has been a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft