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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35002 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 35,002 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great 2nd controller option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, wonderful color, and fair value. I own the other colors as well and hope they add more in time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've added the Pulse Red colorway to your collection! Whether it be the optimized user interface it hosts, enhanced grip textures it features, or simply the available color options, we're thrilled you have found the perfect fit for you in your new Xbox Series X/S Controller. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller functions as expected as any other Xbox controller. The translucent plastic looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a controller it works great, the color is what really got me to buy it, as purple is my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best model next to the Elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber grips where you place your hands make for a comfortable grip and feel. It’s similar to the elite versions but not a fake plastic tactile grip on lower model controllers. Basically if you’re not going to get an elite controller, this is your next best bet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller great controller no stick drift snd employees were helpful

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fantastic controller in a fantastic color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, besides being a fantastically designed piece of tech, looks absolutely stunning! A true pleasure to use!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, good grip, just the classic reliability of a Microsoft crafted Xbox controller!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Magnificent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grips and controls !! Very clean design with a hint of pazaz .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older controller that came with my xbox one. Works great and the new color is much cooler than plain black.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfect the design the color n feel is the best

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great grip and a slick design.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    New design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design with texture underneath, it makes my hands much more stable on the controller. Love the color too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you appreciate the improved texture and design of your new Xbox Series X/S Controller! And, that you are loving the new Pulse Red colorway option! Thank you for taking some time from your day to share your thoughts with us, we really love hearing from the community. We're proud of the package we put together in your new device, and thrilled to know you are enjoying your time and gaming sessions with it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooks up the the Xbox One like it came with it. The color is amazing and the feel of it is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Met my expectations

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for over a year now without a problem. My kid drops it all the time and still works. Nothing more to expect than a standard Xbox controller replacement

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    It is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it works amazing and i love the color

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Nice improvement over XB1 original controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Love the color. Not a fan of the usb-c connection. Big improvement over the original XB1 controller though.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to pair. I like it in white. I only wish it could do the volume. It's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Looks Great and Feels great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite controller! Looks great, feels great, plays great. Picked up a Play and Charge kit, this is the only controller I use now. Now I just need to pick up the Ghost Cipher.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright red! Very Smooth!!! A good match with the blue controller. It is a must have controller for your Xbox collection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the collection! Feels great and looks even better!

    I would recommend this to a friend