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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34194 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 34,194 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly with windows. The only issue is for some games, you need to plug in the physical cable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Series X Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Beautiful coloring and feels great when playing my Xbox Series X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized functionality, comfortable design, or even simply the available color options, we're excited you are loving the experience with your new Xbox Series X/S Controller. We're happy to hear you've found it easy to use and interact with! Thank you for sharing your feedback with us, we appreciate it. We're happy to be a beneficial addition to your home gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red is in the air !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me star out by saying this has been the best time to be gamer , we have both amazing consoles with Xbox with their amazing game pass and my lighting fast series X the blue color has dropped and now Microsoft has blessed us with this amazing red color way . This color pops out and makes a statement , this paired with the blue and the new 20th anniversary controller . Thank you bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than original controllers. New redesign and surface finishes of controller are very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all, especially for 35 bucks. Very solid build quality. I just don't really use it, the Dualsense is just far better with more features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox Wireless Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Helps with gaming, especially Fortnite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great additional Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid piece of equipment. It has held up against some "enthusiastic" gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is absolutely gorgeous, and ordering was a breeze with quick pick-up time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    good additional controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to connect with my existing console. Like the color and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Love the grip on the trigger. Connecting to the console was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Please stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop sending me emails, its been 2 months. I am only writing this because this company has sent 6 emails to me asking to review. The service was perfectly fine. They did their minimum wage job to their full ability. Tell the software engineers' boss' boss that this is not how to improve consumer experience. -Sincerely yours, the guy who somehow has his bestbuy account set up under his fathers name

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color love how it looks the grip on the controller makes playing way better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made by Xbox for xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller can’t beat second party’s. Great colors and they work flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox clear blue controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for our oldest son, he loves it. Blue is / was his fav color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect no problems. Has made my gaming experience better.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Can't escape drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the controller my Series X came with. That controller developed really bad drift. This isn't much better. After a month or so of light use ( a few hours a week) it also started to drift. Software updates didn't fix the issue. I took apart the old one to clean it and it fixed the drift issue for a little bit. I'll probably do that with this as well. For now I'm using my old Xbox One controller. It's old, and is missing the extra button, but it has never had drift issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox best controller thus far. Feels great in the hands. I love the textured grips.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerry,

      We're excited to hear you've noticed the improved and added grip textures we've built into your new Xbox Series X/S Controller! We wanted to make sure our users stay comfortable, even through the toughest of in-game situations. We're glad you are happy with your purchase! Thank you for taking a few minutes to share your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal color and product. Easy to use and would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great color and quality of controller, great addition to the collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller. I got it to replace my old 360 controller for some PC games. I'm really liking how it feels compared to the 360 controller. It feels nice in my hands.

    I would recommend this to a friend