Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$74.99
Save $5
The comparable value is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 34980 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 34,978 reviews
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller had a grippy feel to it. I like the design and the way the grip feels in your hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the improved grip textures we've added to the design of your new Xbox Series X/S Controller! We've built your new interface to offer our users more of the in-game control they need to compete at the highest levels, and we couldn't be happier you have been enjoying your time with your new device. Thank you for sharing your feedback! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price we love open box things! fast shipping too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son uses this daily. lasts a good two years before he asks for a new one.and that basically just when it starts to lose some functions from basic wear & tear

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works perfect. Needed it to play games on my PC. Now my PC experience is extremely better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Wireless controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is the prettiest color blue. It is not daily scratched either ( I was worried ) it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for a gift and the love it the color is amazing and the price around the time I place the order was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color , its great quality i would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable controller for adults and young children alike. Enjoy that it can be used on apple tv as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the comfortable feel of the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Better than other controllers I’ve use in the past. Easy to use for gaming on my desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      We're happy to hear you are taking advantage of the cross-platform functionality your new Xbox Series X Controller provides. We appreciate your feedback, and thank you for taking a few minutes to share with us!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Stellar Shift Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stellar Shift color of the controller caught my eye shifting color in light. I needed another for my Xbox Series X as just had the one. So far charges well with the battery pack no issues while playing Diablo, Borderlands, or any of my other games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to use with my Xbox and my PC. It has worked excellently with both systems. I recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Another great controller!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy, connected no problem and loving the new color!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Xbox controller fan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and nice color. Another very nice upgrade to the next gen console. Pickup was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the feel of this controller it came in great condition no problems whatsoever 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic controller. The service as well was great, Overall Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great for PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to use with PC games and so far it works great very compatible with Win10 and other BT devices

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and quick delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks even better in person! This is the latest version of the Xbox controller and works perfectly. Best Buy had it delivered to my house using Roadie from a local store the next day and it worked great. I'll be ordering more from Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller, but beware of stick drift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and overall build quality. I'm deducting a point because this is actually replacing my black controller that came with the XSX. I'm happy with the initial quality here, but I have concerns about stick drift rearing its ugly head after two years like my last one. This issue has been around since the 90s, so you'd think they'd have solved it by now, and two years is pretty quick for the issue to arise. The way prices have continued to creep upward is only insult to injury. Beware and be careful if you're packing a controller up for a trip.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Microsoft - Controller for Xbox Series X

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small update to a great controller.Keep in mind that you will need to buy a new Microsoft battery. The old ones will not fit in this new model. The back panel is just a bit smaller. And the other update that they did on this controller is that they added a Type C connection to it. The controller has a nice texture on the handles for better grip. And the triggers have a good tension to them. I hope you were able to get one of these when they were $40.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks awesome kid loves it easily connected to Xbox.

    I would recommend this to a friend