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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35226 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1504 Showing 30,061-30,080 of 35,226 reviews
  • Cons mentioned:
    Buttons

    Rated 1 out of 5 stars

    Sticky and stiff buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller to replace my other controller that was having drifting issues. I purchased it a month ago and have not been pleased. First thing that is disappointing is the “grip” on the back of the controller that is advertised. My previous controller had almost a rubbery grip built in. I thought I was getting that with this but nope, it’s just texture in the plastic itself. The second and biggest complaint about the controller is the controller feels stiff. The buttons, triggers and bumpers are all stiff. Or maybe sticky as some people like to call it. The also don’t press very easily. I like to play FPS games and I am constantly missing my slide motion, picking up items or just missing shots. My third complaint is the screenshot button. I find it annoying, as I am constantly pressing it on accident. I haven’t tried returning the controller as I no longer have the box, and not sure what to do with it other than throw it into the pile of other disappointing controllers.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with sticking buttons on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. Since it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Loving the Looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot white controller looks sleek as ever with game play being optimized on the new XSX! Absolutely love adding it to the gaming collection!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you love your new Xbox wireless controller! We're glad that you're a fan of its robot white design, too. Thanks for sharing your thoughts; we hope you have fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller remembers bluetooth conection to windows 10 pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for all your needs, including PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order on line. Curbside assistance was great. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift to replace worn out controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth capability is a great feature on this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and I love the new white button s on the the back

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you love the look and design of your new controller. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth control…………….. …………………………………………. ……………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Feels good and lightweight while using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of the contoller, but I wish the buttons were a contrasting color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Better than original. Sticks dont become floaty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, highly recommend , very tactile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Xbox Series X Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. Wireless controller are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good construction, Bluetooth works well in Windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Little early to give a rating on long term durability but as expected the Elite 2 outperforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, fast shipping, packed well, overall very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice new feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new finish and controls that you will find on the series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best Xbox controller ever released by Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this but, I clumsy buy different color

    I would recommend this to a friend