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Customer reviews

Rating 4.7 out of 5 stars with 34452 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 34,452 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was a great price and a great remote to use for my Xbox!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There's a reason why you buy brand-name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastically and feels great in my hands. I've been keeping it on a charging dock when it's not in use and it's still going strong after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this so much!! Fav controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My husband has the frost one. The design is super cool and so far it’s very responsive and it’s been lasting with house full of kids. Looked everywhere for this one and best buy was the only one that had it. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full cycle / Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced this controller today with my 2-year plan that I bought one year ago and the controller performed great. I brought this controller back and returned it because the left joystick wasn't registering when I would press it forward. The replacement process was great really simple too. Overall when I go back I'll probably get either this controller or another one like it because I've already used the replacement plan but I'd highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Solid - Well Built

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid, well built controller. No issues. THe white is a nice color change with no issues looking dirty-- stays clean looking.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Magnificent color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful conteoler. Love the color and features of the controler

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote! I bought this for my 7 year old son and he just fell in love with it. The colors look like the galaxy and it works very well. We have not have to add more batteries. Seems to know eat them up as fast. High reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Quality Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX 360 controllers were starting to wear out, and these are a great replacement. I can't find any third party controllers that feel as good or last as long as Microsoft controllers. A little expensive but I think it's worth it because they do last. Very responsive and don't suffer any drifting like many others do. Problem I find though is batteries don't seem to last quite as long as Xbox 360 ones I had for years.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one sick controller. Feels great to play on and looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Red Hot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors, grip feels so much better. Upgraded dpad (similar to the elite controllers, just not detachable) all around great upgrade or additional controller! Share button is great if you like to show off your achievements and game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for the price !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My man goes through Xbox controllers like underwear but this one has by far lasted the longest. It’s affordable and great quality, seeing as how he’s already dropped it. I’m thinking about getting myself one so I can play the new Harry Potter game.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Grip

    Rated 5 out of 5 stars

    New and improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design, the grip on the back and triggers is perfect and the blue and white is so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller and Great Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. The Sky Cipher design looks fantastic and stands out in the best way. It feels comfortable to hold and the buttons are very responsive. Connecting it to my Xbox and PC was quick and easy. The build quality feels solid and it works smoothly for every game I have tried. Overall this is a great controller with excellent style and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Microsoft Xbox Wireless Controller in white from Best Buy, and it’s been excellent. The controller feels solid, responsive, and very comfortable for long gaming sessions. Pairing was quick, the buttons are crisp, and the textured grip makes a big difference. The white color looks clean and premium. Overall, a great purchase and definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Beautiful color. Really strong. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Perfect second controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people hate paying for 1st party controllers but you can't go wrong with this controller. The color is nice too! Works well, connected without a problem and works perfectly with the cradle charger I have.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 4 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice grip in the the back, love the transparent scheme

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed and it works great! No issues!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great controller, not so-great customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for Steam. My favorite feature about this controller is the battery. It's not embedded. Sure, you have to replace the battery every so often, but this will make your controller last so much more than the ladder. I had similar controllers like this for the Xbox 360 and they easily lasted through the lifetime of the console. This is an easy pick. The customer service at the location I was at leaves something to be desired. It's a shame because the customer service at Best Buy used to be pretty good before the pandemic. The employees I interacted with weren't really friendly. They didn't greet me and didn't thank me at all for shopping there. It felt more like I was in a local bodega than a central store in the middle of the city. Definitely not coming to Best Buy Union Square for the time being.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    So Far So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints so far! works just as fine as my original one but looks better with the Blue. My only thing is, I wish the whole controller was Blue, as the back side is white, but other than that works very well and has better grip for better gameplay.

    I would recommend this to a friend