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Customer reviews

Rating 4.7 out of 5 stars with 34467 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 34,467 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says it is a really good controller, the gradient grip on the back is great for holding onto the controller when in “sweaty” situations. He also says The capture button is great when he does something cool cause he doesn’t have to open menu. Only problem he finds is that it is too easy to click the capture button on accident while playing games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate hearing your son's feedback, and thank you for taking a few minutes from your day to share your story with us! We're thrilled he is enjoying his new Xbox Series X/S Controller, and that he's noticed the improved design aspects and optimized user interface! We built this model with hard gameplay in mind, and hope it helps him conquer even the sweatiest of competition.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Controller for the Xbox One X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the Xbox One X and it works great. The size of the newer controllers are a little smaller than what I have had before, but it doesn't affect anything. I really like the blue on this one and it is awesome. I don't angry game and I have never thrown a controller, so I can't speak to how well it works if you "drop" it. :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the optimized user interface and Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite too, and we couldn't be happier you've found it to match your home setup's aesthetic. Thank you for taking a few minutes to share your feedback with us! We appreciate it, and are happy to be a valued component of your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pulse red. I needed a new controller after my old went out and didn't want the plain black controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Consistently great controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have five of these controller in different colors. Well, four that function, and one my son broke spiking into the ground. These are my favorite controllers to use with my PC. I highly recommend if you want seamless connectivity that is durable, except when spiking on the ground…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and as advertised. Good price and good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Stick drift

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a year. Stick drift seems to be the main issue. Also these controllers are too small for adults. For the price range they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sturdy and a bit of 1990s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great! Versatile if you want to use it with the Xbox, PC, or Chromecast. Very sold construction, I don't feel like I could break it easily. Good button design and responsive. The fact that it still uses double A batteries is kind of weird and 1990s, I went ahead and bought some really good rechargeable ones - Panasonic Eneloop. That is an extra cost of ownership so one less star. Maybe so you aren't limited by the life of an internal battery, but for all the costs of batteries you could just buy another controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the solid feel and design of your Xbox wireless controller. Thank you for sharing your feedback, too. Your input helps our team as it designs the next generation of Xbox devices. We hope you have a lot of fun with your new controller!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A more perfect, and just a, controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that I would have given the Xbox One controller a 4/5, I think that this is a perfect 5/5 for what I want out of a controller. Assuming you have an Xbox One controller, I can compare it to the last generation. The Series controller is much sturdier in its design and ever so more plain looking. I like both those aspects the same. I also think that the largest selling point compared to the last gen is the new plastic on the triggers and the USB-C connection. Otherwise... it's more the same and that's fine. It's just better all around and is the level of premium that you would expect from Microsoft. I will say that the specific details for connecting it to a PC have always eluded me until now. I thought that because this controller DOES have BluTooth that that's all I ever needed to use. While you can, using it via BT doesn't allow the use of the trigger motors nor the audio port and that's where the Xbox Wireless Adapter comes in. I just wish that was more apparent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts and feedback on your new Xbox wireless controller. We're glad that you're enjoying its sturdy design and update to USB-C. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and functionality. Very good election

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid xbox control. Doesn't have any special buttons or features, it's a very traditional control (except with a cool white color). However, it's a solidly built control which feels much higher quality than some of the cheaper options on the market.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got it it was very clean, no bad piece. It works really well and continues to do great on games. I highly recommend it to anyone who their last controller got stick drift, bad piece, and many other differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple pops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this controller is something special. The controller itself is really percise and has zero stick drift. The battery life is longer lasting and provides more play time then the original xbox controller that came with my xbox one x.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller that I highly recommend. Microsoft really outdid themselves with these newly designed controllers, and the choice of colors for this one in particular are my favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Looks exactly like this picture. Texture is great too. I love this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller for Everything

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best control you can buy to play on PC, Xbox, phones and tablets, it is very comfortable and can be used with single use or rechargeable batteries, or also with the Charge and Play kit, also connected via USB Type C.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice blue color. Works great for the Xbox X series. Easy to sync.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Best controller ever !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest looking controller I’ve ever bought as soon as I saw it I knew I need to get it works amazing and the grip is fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and responsive controller. The buttons feel solid, the grip is great for long gaming sessions, and the wireless connection is stable. Battery life is also good. Works perfectly for casual and competitive gaming. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Grip

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better grip, easy to pair better design. Like the extra buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so pretty! I love the color and it works perfect. The only drawback is that my Turtle Bay plug-in headphones do not seem to work with it. They are older though, so it might just be time to replace them.

    I would recommend this to a friend