Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 34964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 34,964 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, i prefer xbox controllers over any other ! Reliable, easy to charge and great feel. I wouid always recommend to anybody to use xbox controllers !!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cute controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight and design of this controller. I’m not really a gamer but my husband and two little boys wanted me to play with them but we didn’t have an extra controller. This one makes me not want to stop playing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Excellent controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta like old reliable, never fails me. Like the design

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color and great for relaxed PC gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had basic black XBox controllers, but this color way coordinates well with other black accessories, and visually pays homage to the classic XBox brand. I also use it seamlessly with my Windows 11 PC to play Diablo IV instead of using a keyboard and mouse so I can just relax on the couch instead of being at a desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used to be my #1 controller.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series controller used to be my favorite controller to use. But I always hated 2 things about it and there are better solutions that don't have these issues. Now these are preferences instead of actual facts, but it may matter to you. The main gripes I have is how loud the dpad and face buttons. The dpad is loud enough that when playing say MK11 it gets annoying. I don't have that issue with the Dualsense controller. The face buttons are not only loud, but they are a bit rounder then I'd like. Both of these issues are addressed with the Dualsense controller from Sony. However if you prefer the stick placement it's hard to go wrong with this controller. It's tried and true and definitely has better PC compatibility than the Dualsense. I would definitely recommend getting some rechargeable batteries or even a battery pack for this. Easy to use, easy to upgrade the firmware, and has the best compatibility on the market with PC gamepass and Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another buy for sons birthday and he loves the color, price was decent and easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Awesome Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel, the sticks and bottom of controller have great grip and very smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife a series X, but she wanted a a girly set up rather than just and all white/black controller. Best buy had them in stock same day pickup she loved had it about a month now. Always go for the name brand xbox controller no stick drift and always hold up. Ive had a neon green one for about 2 years and it still holding uo great. Worth the money 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New XBOX controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no drift, feels normal and good quality. New button works fine to take screenshots. Works with only and new XBOX

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 4 out of 5 stars

    Got it for the color

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is great. Its sleek design fits comfortably in my hand, the close button placements and textured grips enhance comfort during my 1 to 4 hour gaming sessions. The responsive triggers and bumpers provide satisfying feedback, crucial for precise maneuvers in shooter or racing games. Simple compatibility with a Type C connection makes it easy to connect to my PC

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox controllers and the color switch between blue and purple is awesome. You do pay a bit extra than a regular controller but the back has rubber grips rather than the regular plastic so it makes it worth a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller+Play and charge for PC EXCELLENT!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than any previous controller (Using on PC)! Feedback for racing games feels much more accurate. Tactile D-pad is the best. Grip on the back makes so much difference, especially for those who have sweaty hands at times, and the overall feel is good for my larger hands. My X370 motherboard has built in Bluetooth and connection is instant without hassle!!! Also works with previous gen wireless adapter for PC (Xbox One Version of wireless adapter). It Just works

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Carbon Black Xbox wireless controller works well with your gaming PC. We're glad that you're enjoying its updating design, too. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice theme, nice buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a normal controller just as you'd expect but this looks and just feels way more awesome. My favorite theme of any controllers I've owned so far. I bought it on sale so they made it only better If you need a controller and like this theme, why not? Connectivity was good for me, although it never leaves more than like 10 ft away where I play.. headphones were great pair with these but I suspect nothing changed there.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. No issues whatsoever. Nice color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a nice white color that gives it a clean and sleek look, and the build quality is solid. The controller feels comfortable in the hand, and the buttons are responsive and easy to press. The wireless connection is also very stable, I never had any issues with it. The battery life is also pretty good, I can play for a few hours before needing to charge it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for well over a year now, and it still remains my go-to! It looks and feels great and I consider it my lucky controller because it still has no issues unkind *cough cough* every other xbox controller in existence .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, huge upgrade from previous controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The new controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Connects to PC or Xbox. Built tough. Cant go wrong with this controller

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I like it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. Plus I like that as a Best Buy member, you get a discount on some items, this happened to be one of the items at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using for games or watch movies and it’s a good controller for my Xbox series x

    I would recommend this to a friend