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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35017 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the product's excellent overall performance, appealing color, and comfortable grip and feel. They also appreciate its thoughtful design, ease of use, impressive compatibility, and seamless connectivity, often noting its great price. However, some users have reported issues with battery life and occasional stick drift. A few also mentioned concerns regarding the size and sticking buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 35,017 reviews
  • Rated 5 out of 5 stars

    Lovely looking controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks great. And I love that it works with both Xbox one and the next gen Xbox as well. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color,one of my favorites,like this controllers better than old ones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price, and a great replacement. not disappointed

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller, lacks internal battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, super easy to use and connect. The 4 out of 5 stars is just cause I believe Microsoft should already be using integrated batteries, the fact that we have to buy a battery pack is not ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customizable, hefty controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid controller in the hand, extra odds and ends are super cool

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really cool design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design on this controller is simply stunning. It is purple or blue depending on how the light hits it, and it has a very interesting texture, almost like spray paint. The rubber grips on the back also feel more rubbery than my normal controller. Overall very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels smooth on hands, durability is great! Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, quality one would expect from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color for a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She loved the color and it worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box series X Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use with my PC. Works great integrating with my PC. Feels sturdy and is comfortable with gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a solid buy. Best Buy usually has the at a good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use price was good and the color was great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always nice to have a brand new controller that looks good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Holding up good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers in my home insist on this control. Has roughed it through some madness and still working!

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great upgrade from Xbox one, but needs small tweak

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new grips on the handles, and the D Pad is different but very smooth. Still with Microsoft would get with the program on recharging tech for batteries. Buying AA's in this day and age is not cool.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Xbox Series S blue controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a great feel to it. Like the color and the material. Easy to use and great functionality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's one of you favorites too. We couldn't be happier to know you are enjoying the improved design, comfort, and functionality of your new controller, and that you've found the next-generation interface to be easy to interact with. Thank you for taking a few minutes to share your thoughts with us! We appreciate hearing back from the community.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox controller

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works good solid classic design. I Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, top notch quality. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it's supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like an xbox controller is supposed to work. Daughter loves the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The standard for a reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to buy a controller for your Xbox One, buy the official one. I've bought six of these so far for various uses and never had a problem. Pairing with Xbox is easy enough. Pairing with PC is pretty easy too. I miss the Xbox 360 series controller LED that let you know which player you were though. Get this controller over a 3rd party, cheaper alternative. And get lithium AA batteries. They last longer and leak battery acid.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juliana,

      We're happy you've found the reliable solution you were looking for in your new Xbox Series X/S Controller! We've designed your new device to host an easy-to-use interface, and all of the in-game control and dexterity you could want when playing through your favorite next-generation title, and couldn't be more excited you've been enjoying the experience. We're thrilled to receive your recommendation! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft