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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35235 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1233 Showing 24,641-24,660 of 35,235 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful love to buy Xbox wireless controller from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at good price and fast shipping we continue to buy from this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and comfortable to use. Got it for half price on Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tastes bland but works well.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller; excellent hand-feel! Does not fit up nose, which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller. No issues, no bells and whistles. It’s exactly what it says. Works with Xboxes and PCs and anything with bluetooth. Could probably pilot a submarine to the titanic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Christmas gift to go with my other Xbox accessories. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have upgraded lonnnng ago!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have a new controller. The micro textured joy sticks are awesome and just the overall feel of the controller is 10 times better than previous version. If you are still playing with the old model of Xbox controllers you need to stop immediately and get a new one at whatever cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First one stopped working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we picked up must have shorted out somehow because it randomly stopped connecting/working even with replacing batteries and would not even connect to the Xbox anymore after initially connecting and working for a couple weeks. Our new one is working fine so far though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly I bought it to use with my Xbox 360 but it wouldn't work so now I use it to play games like GTA 5 on the Xbox game pass app on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a discount but needed another controller. Good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. good value for the money. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for Xbox gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable controller with good build. It is very solid and the buttons are tactile.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controller n headsets

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly upset for the past three trips to Best Buy. If my Son controller is blue you no longer have a blue. You give me a white. If you don’t have a white, you give me a black the same thing with the headset you give me what you have and when it’s time to bring it back under the protection plan I’m told either my plan collapsed when I never let it collapse or I’m giving something else and it’s frustrating. I have been doing this for 14 years and only have had issues using the Raleigh Crabtree Best Buy. It’s not fair that I’m here for 2 1/2 hours since 1130 is now 208 same thing last time the young lady went to go look at the camera. She said I was giving a gift card. I know I used the gift card if you give it to me right then because a lot of times I forget I have a gift card And I want this resolved. They told me to contact the number on the receipt cause there’s nothing they can do in the store corporate has to take care of it. There was one time when they couldn’t find something and they said they couldn’t refund me for something broken. I said well I’m a leave it here but they take it. It does me no good taking something that you’re telling me I can’t use so why am I holding onto it then later someone print a receipt and they actually see the problem and then re-issue me whatever it is I need. I don’t know if folks strain differently. I don’t know what’s going on, but it’s just too much and I want to be refunded for headset And the controllers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I loved the color but it's a little different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color in previews and even on the box in real life but when I opened the box the controller has a duller color than I expected, I know the highlighter yellow isn't for everyone but I was a bit disappointed in how it wasn't blindingly bright. Other than that it's a great controller that feels light weight compared to the Xbox One controller but with better triggers and a better dpad other than the fact that it is a shield design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top lasting quality that puts the controls at your fingertips

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Blue controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson. Got a new xbox and needed a new contoller. Blue is his favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy and feels really good. It is, however, a little glitchy sometimes. For some reason, I loose connection to my Xbox every now and then. Not sure if the problem is with my controller or Xbox. I have a 2015 Xbox one elite. Maybe it’s time to upgrade to the the series X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying the quality, sturdy build of your new Xbox Series X/S Controller! Thank you for sharing your experience, we appreciate it. We're sorry to hear you've had an issue with connectivity, and would like to offer some guidance. Below is a link to our collection of helpful how-to guides and tutorials, designed to assist our users in troubleshooting all of the most common issues. Find the perfect solution for you and your setup, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amzing feel and smoth contols

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is one of my favorite controlers when it comes to the rubber grips and design which is beautiful. My only gripe is the capture button which I accidentally hit maybe twenty times a night.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Another unsatisfied Xbox customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Xbox Elite Series 2 Controller I have returned b/c of either drifting, trigger switches not working on all three levels, or buttons broken. Very unhappy with the QC on this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the color! Thought about going white but the blue is awesome.

    I would recommend this to a friend