Customer Ratings & Reviews
- Model:
- QAU-00090
- SKU:
- 10103837
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Feel
Next gen controller current gen price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A step up from the Xbox One family of controllers. Offera a couple of the bells and whistles of the elite line at the entry level price. I do enjoy the texured feel but understand if it isnt for everyone.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Preston,
We're thrilled you have noticed the many improvements we've made to your new Xbox Series X/S Controller, and excited you have found it to perfectly suit your needs. Hosting an improved user interface and added grip textures, there's no more comfortable way to take on the next generation of gaming. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
So lovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a gamer girl and i love that xbox has controllers for us! This is a beaut! Functions well as well !!
I would recommend this to a friend - Pros mentioned:Color
Nice remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the color scheme. Didn't want all the same color remotes. Works as it should.
I would recommend this to a friend 
My son loves it!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] great deal and happy with the feel. easy to sync and switch between two consoles.
I would recommend this to a friend- Pros mentioned:Overall performance
Only use Microsoft made.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use Microsoft made controlers. This takes the place of an old controler that had bitten the dust.
I would recommend this to a friend Perfect gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes it and the color scheme is fire
I would recommend this to a friend- Pros mentioned:Color
Beautiful Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color on this controller is reflective and it changes color with the light. It’s really beautiful 
I would recommend this to a friend - Pros mentioned:Overall performance
It controls!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a controller. It does exactly what I, and may you, need it to do.
I would recommend this to a friend - Pros mentioned:Color
Great controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so pretty and the controller itself is smooth and comfortable!
I would recommend this to a friend Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best controller I’ve ever had in my life!!
I would recommend this to a friend- Pros mentioned:Feel, Overall performance
Be weary if you're buying for PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my PC and it is a hassle to get connected wirelessly. It's great if you don't mind having it plugged in but wireless isn't so great. I'm not the only one whose been having issues either. The controller itself feels great and doesn't feel it'll break after a fall.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Feel, Grip
nice texture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice textured grip. feels better in hand than previous model.
I would recommend this to a friend Perfect controller for PC and Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works on any platform I use and it's perfect for using for retroarch and other games for Steam. A controller that can last long to use. And compatible for android and pc it's flexible use
I would recommend this to a friendX-Box Guru
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really enjoys his X-Box and this addition :)
I would recommend this to a friend- Pros mentioned:Overall performance
New Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing overtly wrong with this controller. It does what it needs to do
I would recommend this to a friend heartbreaker control for xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far no problems with it. was a great gift for the holidays
I would recommend this to a friendX box controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for not alot of money. After hours of use, it is still in excellent condition.
I would recommend this to a friend- Pros mentioned:Color
Purchase It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how I can charge this controller or use wireless. The color is beautiful and can be used for male or female.
I would recommend this to a friend Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an old one that had connectivity issues. Still works right out of the box with no issues for my PC.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains the standard Xbox controller layout with some nice improvements and slightly more premium details, great for PC games if you prefer to use a controller over keyboard and mouse.
I would recommend this to a friend