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Customer Ratings & Reviews

$79.81

Customer reviews

Rating 4.7 out of 5 stars with 34896 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding stick drift, unsatisfactory battery life, and issues with sticking buttons. The product's size was also a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 34,896 reviews
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Great upgrade over last controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the xb1 controller. It maintains the same overall design but the textured grip on the back and triggers give it a much more premium feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! My so loves it ………………….. …………………..

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    PC use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels really good in the hand. I have tried this compared to the ps5 one and this is hands down better. Works good when connected to a PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the cross-platform functionality of you new Xbox Series X/S Controller! It's a real perk, and we're thrilled you are taking full advantage. Whether it be the improved user interface, comfortable weight and grip textures, or even the ease-of-use it provides, we're happy to be a beneficial addition to your next-generation gaming experience. Thank you for sharing your feedback with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase from Best Buy!!! And it’s cool with the transparency!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent customer service and got exactly what i needed. A controller with a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a spare controller. No complaints with gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink one was nice.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Nothing great but I do like the color variations for Xbox controllers I just wish they were made with better quality material

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller works great and the plug and charge is a must

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Works for Xbox and PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so its hard to see the picture but there is bumps for added grip on the back and triggers. Its actually nice feeling. It works on PC too, I played Division 2 with it. BYB: this is the basic Xbox series X controller not a programable one with back buttons and stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this controller in great quality, and it has served me faithfully and without fail for months now. Thank you for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Grass is NOT Greener!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to using a non Xbox brand controller and very quickly went out and bought this one. Very happy with the Xbox controller quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color and easy to navigate the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great controller. Color is awesome too to top it off.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cute Colors

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty color combo. Kids love it and so do I. Get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality but spendy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but uses up a lot of batteries. The color was nice but wouldn’t choose white if purchasing again since it gets dirty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like it should to replace a couple of years old controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutest controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller it is so cute. It's an excellent addition for me and my spouse to play together. Thinking of buying another one for my daughter if it's still available they seem to be hard to find this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed controller to replace stick drift, this one is perfecrt

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Stylish and functional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beutiful control and holds up well. Easy handling, and amazing colors

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Kiddos extra Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color & design. Good price. The purple is fire looking. My girls love it!

    I would recommend this to a friend