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Customer Ratings & Reviews

$71.93

Customer reviews

Rating 4.7 out of 5 stars with 34978 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 34,977 reviews
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    PC Controller Option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this when I play on my PC. Love the color and feel of this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works and feels great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .y favorite Xbox controller, and this works like new even three years later

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Grandparent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for Christmas for my grandson. This is not the first one that he’s had. He kinda like the color pink so we got them that one for Christmas. He enjoys it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better playing and feeling controller then previous model. The controller seems somewhat more durable and looks alot nicer. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item beautiful color, easy and great design too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller when my elite Xbox controller broke on me. It works, battery life is decent , the only issue is that it occasionally stops working in the middle of play, but quickly resolved whatever issue it had

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Really like the textured grips. Good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent customer service and got exactly what i needed. A controller with a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great color. My kids love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Got it for a good deal on Black Friday Black Frida

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new Xbox controller it is the first one that I have had in about 8 years. I love the texture also to lime green is my favorite color. Got it for a good deal on Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Sturdy and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable product, impressed with color and design. Allows for firm grip and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Beautifully red

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prob the best Xbox controller I’ve purchased. Has rubber grips and feels high end. Got on sale. Love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller Woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this has been the most consistent controller I’ve gotten from Best Buy. My membership is up so I got scared when it started to not work the one night. The Xbox button would work and turn my Xbox on; other than that nothing else would. So I had to use my Xbox app to navigate. The next morning my fiancé informed me the controller was once again working. I always wondered if they fix the controllers themselves and then put them back out on the shelves or if they send them back to Microsoft and then have some sent back to keep up with the demand. Either way I would love a brand new controller that hasn’t been fixed in anyways. Just a brand spanking new controller. Other than that it has redeemed itself and is working fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Decent Controller for most.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller, comfortable and has solid grip. The bumpers are a small bit delicate they've broken once since I got it last year, but it was easy to replace. The important part though is that it's only around 100Hz polling over BT for me, and that's simply too little for me. For most people it might be fine but I'll be going with a DualSense for my primary controller from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to use easy to set up does exactly what it was intended to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the color and the way it feels in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Red Remote Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the red color as I can find it when it's dark in the room. Doesn't blend in to couch or blankets. Works like it's supposed to!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Pulse Red colorway of your new Xbox Series X/S Controller! It's our favorite too. Whether it be optimized user interface, comfortable grip textures, or even cosmetic improvements like the available colors, we're thrilled you are enjoying your experience. Thank you for taking some time to share your thoughts with the community! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid controller and the design is pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. This controller is comfortable. Fits great on my small hands without feeling too bulky. These MS engineers got it right!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    So cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, feel great. So coonto have the set for starfield

    I would recommend this to a friend