Customer Ratings & Reviews
- Model:
- EP2-29915/QAU-00090
- SKU:
- 10993867
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Needed new one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new one for my Xbox one console . I had a black one now i have a blue
I would recommend this to a friend - Pros mentioned:Overall performance
Quality Controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, obviously the best out there if you want quality
I would recommend this to a friend 
Cool controller
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love the way this controller looks! It’s still the same Xbox controller that has bad build quality but hey its dope
I would recommend this to a friend- Pros mentioned:Feel
Great feel and layout
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the layout and feel of the Xbox controller but PS5 has taken controllers to the next level.
I would recommend this to a friend 500?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works good and performed well but it could be better
I would recommend this to a friendGood controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Play on this controller all the time, love it, comfortable
I would recommend this to a friend- Cons mentioned:Battery life
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granddaughter loves the controller but mom not so much. They go thru a lot of batteries- not sure if you can use rechargeable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gigi,
Thank you for sharing this with us. We are happy your granddaughter is enjoying the Xbox Series S/X Controller.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Color
Xbox controller red
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nothing wrong with it, love the red color.
I would recommend this to a friend Favorite color
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its one if my favorite colors. Its also see through the casing as well.
I would recommend this to a friendxbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a great controller, great quality & color is true on the box
I would recommend this to a friend- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel for the controller. Only complaint is the battery pack holder broke easily from popping on and off
I would recommend this to a friend - Pros mentioned:FeelCons mentioned:Battery life
don’t buy with use with rechargeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not connect well to battery, has a good feel but lacks in power and use ability
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if you're experiencing an issue using your new Xbox wireless controller. Due to its updated design, it may not be compatible with third-party rechargeable battery packs designed for Xbox One controllers. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller with the grip and it feels really responsive
I would recommend this to a friend New Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for another controller cause i had a buddy of mine coming over and best buy had exactly what i was looking for in stock! Went in, went out, quick and easy!
I would recommend this to a friend- Pros mentioned:Overall performance
Replacement
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Good replacement for my original control.
I would recommend this to a friend Good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller really needed it broke my elite controller
I would recommend this to a friendAwesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine ,fast and reliable, my kids love it
I would recommend this to a friendGreat for PC too!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller not to use with Xbox, but PC. It's worked out great; considering I'm a die hard Playstation fan. I really like the ergonomic feel and fluidity of the joysticks. Well done Microsoft.
I would recommend this to a friend- Cons mentioned:Stick drift
5 month warranty?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys come with a manufacturer 5-month warranty. I started experiencing stick drift after 6 months of ownership of my last one. I am confident Microsoft knew about this issue when choosing the warranty term.
I would recommend this to a friend Great looking controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller and it’s very durable and my favorite controller design. I use it for gaming on my PC and I’ve never had any issues with it.
I would recommend this to a friend