Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35220 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1229 Showing 24,561-24,580 of 35,220 reviews
  • Rated 5 out of 5 stars

    Looks great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. I dont have any complaints. Probably would say the price is unnecessary for the color. But I needed another controller and this one does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels and looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working great and i love how it looks. You can see the mechanisms moving inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Nvidia Shield TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 of these Xbox controllers to use with the Nvidia Shield TV. They all connect and work with Bluetooth on the shield just fine. We can now play multiplayer games. They are working much better than the Nvidia controllers ever did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rad red

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice in your hands, buttons are responsive and smooth, connecting to the Xbox series X was smooth. Very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woks as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contoller is exatly what you woukd expect it to be. No thrills, no frills, just comin gin last in Call of Duty because you didnt buy a better controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controller n headsets

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly upset for the past three trips to Best Buy. If my Son controller is blue you no longer have a blue. You give me a white. If you don’t have a white, you give me a black the same thing with the headset you give me what you have and when it’s time to bring it back under the protection plan I’m told either my plan collapsed when I never let it collapse or I’m giving something else and it’s frustrating. I have been doing this for 14 years and only have had issues using the Raleigh Crabtree Best Buy. It’s not fair that I’m here for 2 1/2 hours since 1130 is now 208 same thing last time the young lady went to go look at the camera. She said I was giving a gift card. I know I used the gift card if you give it to me right then because a lot of times I forget I have a gift card And I want this resolved. They told me to contact the number on the receipt cause there’s nothing they can do in the store corporate has to take care of it. There was one time when they couldn’t find something and they said they couldn’t refund me for something broken. I said well I’m a leave it here but they take it. It does me no good taking something that you’re telling me I can’t use so why am I holding onto it then later someone print a receipt and they actually see the problem and then re-issue me whatever it is I need. I don’t know if folks strain differently. I don’t know what’s going on, but it’s just too much and I want to be refunded for headset And the controllers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purple Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works as advertise. Paired quickly with our Xbox, it is very responsive and shows zero signs of lag. Plays games and navigates the menu without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    XBOX Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my son. Love the new grip on sides! Good quality. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      A brand new Xbox wireless controller sounds like a great gift for your son. We're thrilled that he loves its comfortable grip and hope that he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a great price. Able to get the color i wanted and works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks even better in person and with the better grips it feels amazing in hand! 15/10!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    XBOX X Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection from time to time but is a great controller. Grip is just right and d-pad directional is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a good controller which I got on sale fore a reasonable price. time will tell if it lasts a long time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Red controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller, great quality, responds well.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Worked great for a while

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on May 13, it’s now July 17. I have stick drift. And I’m not a heavy gamer and it was never handled roughly just sat on my desk as it’s my second controller. The one that came with the PS5 is still going strong. Now I have to figure out how to fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy to purchase on Bestbuy app. Brand new and shipping went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love that they can quickly identify which controller is theirs that we purhased for Christmas. There is no more arguing on who the controller belongs to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4.4 stars

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote yet. A little pricey but worth it. Bought it as a early Christmas present for a friend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was the best controller i gotten in a while i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Working

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Used it for a while and stopped working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Ok.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth on this controller is finicky. It will disconnect and connect randomly even though I am sitting close to my computer that it is connected too. I took a USB-C cord to connect it to my computer to improve the connections. For a Microsoft product that is connecting to Microsoft's Windows, its a shame that it doesn't have a better connection.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue using your new Xbox controller when connected to Windows 10/11 PC. If you haven't done so already, we recommend making sure that its firmware has been updated and that the latest Windows service update is installed. For assistance, please go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft