Customer Ratings & Reviews
- Model:
- EP2-29915/QAU-00090
- SKU:
- 12166545
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the product's overall performance, spot-on color, and great grip, often praising its design, feel, and ease of use. They also appreciate its impressive compatibility, seamless connectivity, and good price. However, some customers have experienced issues with battery life. While stick drift was mentioned, it was often described as minimal, and a few users also noted concerns regarding the size and sticking buttons.
This summary was generated by AI based on customer reviews.
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller You’re sales person Anthony Viden helped me pick it out He was very helpful and nice. I’m 70 and just wanted to start gaming a bit and understood Thank you Anthony
I would recommend this to a friend- Pros mentioned:Grip
Great new shape
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New controller is great. Condensed look, good grip and easy to use.
I would recommend this to a friend 
Looks great in person
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Works how it should, the color looks great in person.
I would recommend this to a friend- Pros mentioned:Color, Overall performance
Xbox serie x controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this color. High quality as always. Highly recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juanki,
We're happy to know you appreciate the quality build and design of your new Xbox Series X/S Controller! And, thrilled you love the Shock Blue colorway option. It's our favorite too! We're happy to receive your recommendation, and excited to be a beneficial addition to your home setup. Thank you for sharing your feedback with us!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
New Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Color! Absolutely love it. Quick and easy process, I was basically in and out of the store.
I would recommend this to a friend Personally the best xbox controller on the market
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this on PC ever since I bought them over a year ago. The bluetooth pairing sucks since it repeatedly lost connection, so I went out and bought a 3rd party xbox controller adapter for PC and ever since then they've worked flawlessly!
I would recommend this to a friend- Pros mentioned:Design
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great controller with an easy-to-use buttons
I would recommend this to a friend - Pros mentioned:Overall performance
BestBuy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great! The price was great! And the service was even better!! Bestbuy employees treat their customers with great respect patience and a great attitude with a smile. I will forever go to Bestbuy its fast and they are reliable.
I would recommend this to a friend Xbox controllers are it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My finance is a Call of Duty demon but needed something pink for her personality.
I would recommend this to a friendGreat controller with great connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for black friday it was $40. It is worth it. I like that it runs on double as batteries. We just keep some charged so they are easy to swap out. It has a 3.5mm headphone jack and works with all sorts of headsets. It also has bluetooth I was able to connect it to my phone as well very easily. I give it only 4 stars because it does feel a little cheap. It is lighter than my original xbox controller so maybe that is why I think that. I was hoping for more rubber textures but overall great product. I would pay $40 not sure it's worth the normal asking price of $60.
I would recommend this to a friend- Pros mentioned:Color
Great controller.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great if of the box. They don’t usually have very many color options, and the purple was a nice touch. 10/10
I would recommend this to a friend Works Just Like Original
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is a replacement for the original controller that came with a Series S. Works fine and is easy to connect. No problems with it. Wish the price was lower, but this has been the standard pricing point for many years now.
I would recommend this to a friendCool color , easy to use and works well on pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Used for pc and console with no issues. I like the share button and new d pad on the newer controllers better than the last version. PS i did use this for madden on pc and it seemed to be a known issue that it would act as if there was 2 players on the pc. Old Xbox controller worked fine, it’s EAs fault and not the controller though
I would recommend this to a friend- Cons mentioned:Stick drift
Series x controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the controller works okay but like all Microsoft controllers they eventually get drift or the buttons stick.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Xbox Contoller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing controller and added to my collection perfectly! Now I have all the colors of red white and blue. Cant wait to add more to the collection.
I would recommend this to a friend Good controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the haptics in the controller and it has good battery life
I would recommend this to a friend- Cons mentioned:Battery life
It does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works perfectly fine straight out of the box. I do recommend getting the rechargeable batteries for this, and it does seem to drain AA like there’s no tomorrow (but then again, I do use it a lot).
I would recommend this to a friend - Pros mentioned:Design
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool and its a good controller also it’s unique
I would recommend this to a friend - Pros mentioned:Color, Feel
Colorful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and these new Xbox controllers feel great!
I would recommend this to a friend - Pros mentioned:Overall performance
Great for Teens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years we seem to have buy controllers pretty quickly. This was a replacement for the last controller of this same type and it seems to last longer than others and with a lot less complaints about a button sticking or it causing them to lose the game. As a parent who doesn’t game, but has to buy the equipment. I’m satisfied with this purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you're satisfied with the durability and performance of this Xbox wireless controller. We're glad that you feel it's a good choice for your family. Thank you for sharing your experience!
Happy gaming,
Chuck
Xbox Customer Care