4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$58.99
Save $11
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 35002 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 35,002 reviews
  • Rated 5 out of 5 stars

    X box controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect with my Xbox. It's sturdy and i had not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Comtroller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller was a promotional item included with the TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your standard xbox controller. gets the job done and good value on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bday gift for nephew!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gradient on this! Love the color and hope they make more like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product I bought online and it also come on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beutiful and smart control... amazing wonderfull controller

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turns differnt colors on the sticks and looks kinda old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente controller , great details within the cameo !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with Controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy controller, visually stunning. Directional pad a delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a needed item the more units the better play

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty Package

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is working, but the package was very faulty. I was about to return it, but my kid said that the controller working fine. My first doubt with online products in Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there was an issue with the packaging for your family's new Xbox wireless controller. Thank you for sharing your feedback; we hope the controller works well for you.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , I would recommend it to everyone ,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deteriorating left stick responsiveness

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not durable enough. Bought it on Dec 2020. Performance is deteriorating. Left stick response is down, It needs to be flicked twice to execute the command. Although it worked fine at the beginning, now I am super disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for me as a new Xbox person the controls is too big to me tho

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box xbox controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it only one star, and it is not to the controller. It is to the open box deals best buy offers. The controller came dirty with a sticky white thing. If best buy is offering open box items at a discounted price, can you at least clean them?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only control Xbox allows :(

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button right stick makes the player point up inside the video game and Xbox won’t allow another controller very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks cool but broke fast

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a dad that used to be a hardcore gamer. Started getting back into it. One joystick became loose then just flopped all over with no input. Buying it 6 months ago and maybe 40 hours on it I tore it apart. I've never seen this in all my life or kids life of gaming. But the first time I bought a different colored controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, missing piece, dirty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote came without back to cover batteries and is now defective amd no longer returnable. Remote also came a little dirty couldve been wiped down and with all the parts considering the description for the excellent open box is that it comes with all original pieces:(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Grip
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox One Controller: Quick Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Comfort: The Xbox One controller maintains a comfortable and ergonomic design, with a textured grip that aids in handling. The layout is intuitive, making it easy to jump in for gamers of all skill levels. Build Quality: Sturdy and reliable with responsive buttons and triggers, though some users report stick drift after extended use. Functionality: Includes a 3.5mm headphone jack and Bluetooth support for easy connection to a variety of devices. The impulse triggers add to an immersive gaming experience. Battery Life: Operates on AA batteries with up to 30 hours of life, but lacks a built-in rechargeable option, which can be seen as a downside. Compatibility: Excellent, works with the entire Xbox One family, Xbox Series X|S, PCs, and other Bluetooth-enabled devices. Performance: Precise analog sticks and an improved D-pad provide a high-quality gaming experience with minimal latency issues. Value: Offers good value for its price considering its build and performance, though additional costs for rechargeable batteries or the Play and Charge Kit should be considered. Overall: The Xbox One controller is a solid, well-rounded gamepad that is versatile and user-friendly, but battery life and potential stick drift issues may detract from the overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best Controller for Xbox and PC Gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Wireless Controller continues to be one of the best gaming controllers available. The design is comfortable for long gaming sessions, the buttons feel responsive, and the textured grip provides excellent control. Setup was quick and easy on both Xbox and PC. Bluetooth connectivity is reliable, and switching between devices is seamless. The controller feels solid and well-built, with a premium quality that stands out compared to many third-party alternatives. I especially like the improved D-pad and the overall ergonomics. Whether playing competitive games or casual titles, the controller delivers precise inputs and consistent performance. Battery life is very good, and the compatibility across Xbox consoles, Windows PCs, and cloud gaming platforms makes it a versatile option for any gamer. Overall, this is an excellent controller that combines comfort, durability, and performance. Highly recommended for both Xbox and PC users.

    I would recommend this to a friend