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Customer reviews

Rating 4.7 out of 5 stars with 34713 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 34,713 reviews
  • Rated 4 out of 5 stars

    Used to be my #1 controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series controller used to be my favorite controller to use. But I always hated 2 things about it and there are better solutions that don't have these issues. Now these are preferences instead of actual facts, but it may matter to you. The main gripes I have is how loud the dpad and face buttons. The dpad is loud enough that when playing say MK11 it gets annoying. I don't have that issue with the Dualsense controller. The face buttons are not only loud, but they are a bit rounder then I'd like. Both of these issues are addressed with the Dualsense controller from Sony. However if you prefer the stick placement it's hard to go wrong with this controller. It's tried and true and definitely has better PC compatibility than the Dualsense. I would definitely recommend getting some rechargeable batteries or even a battery pack for this. Easy to use, easy to upgrade the firmware, and has the best compatibility on the market with PC gamepass and Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The last controller we had died...too much gaming. This controller was a Christmas present and boy was he excited to receive it. What a great controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to connect, and very durable. The texture on the grips is pleasant as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should, you cant go wrong with an official xbox controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed This One.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a used Xbox One controller for my (refurbished) Xbox One X. The used controller was the second one I exchanged (from another vendor), and the right trigger would stick. The RB would not always actuate, and the LS would sometimes drift. This one was on sale at BBY and I decided it was time for a brand-new controller. The size is about the same, I thought the grips would be a little longer, but I like the Hybrid D-Pad and textured grips. The ABXY buttons are a little loose and 'clicky', but not a deal breaker. At least everything is working as expected so far and nothing drifts or sticks. And besides the original warranty, TotalTech (if you have it), covers this controller (so I've been told by BBY).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Seems durable and feels good in your hands. Really enjoying the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rip and tear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweifllght design makes it a comfterable design. Could be slightly bigger. Overall its an awesome design for a long time doom fan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller; love the design and look. Only downside is that it is still just an Xbox Series controller; meaning no Hall Effect sensors, no back paddles or extended functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shifting paint scheme. At first I thought it was just a plain purple on the ends and bottom, blue in the upper center finish. But the colors do change as you look at the controller at a different angle. Wish MS would release a special edition of their consoles to match. I use mine currently with Game Pass via Quest 2 headset. Paired easily, and inputs are quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to family member

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller as a gift for my brother and he could not stop talking about how much he loves the color, and the feel of the controller. Great gift for anyone in need of a new controller and comes in various colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent So Far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cross between a basic and pro controller. It's responsive, weighted well, and also has grips. I'll definitely update when I inevitably drop it to see if it starts having issues similar to the basic controllers or if it has some decent protection. I got the warranty this time too since my basic controller got stick drift after about 5 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has used this well and is durable. Buttons still working and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love the black and slick feel while firm grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updated controller. Matches the stock one I got with my Xbox Series X and works flawlessly. Hooking up was easy to do with the push of a button. Grab an extra one, seriously.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice qualify with the extra grips, design is incredibly cool as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand feel and buttons are very responsive and clicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, has good grip and quick reaponse when playing FPS, Fifa and other games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never hurts to have a extra controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this as a free bonus gift for purchasing a 65 inch QN95B Samsung tv through Best Buy. This specific model tv has XBox built in that allows the controller provided to operate all the features and play game right off the tv without needing a console. The controller is a great design, but requires AA batteries, however I purchased a rechargable battery pack and cable kit from Microsoft that works better for my gaming needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has great detail and looks perfectly like a doom controller. The feeling of the controller in my hands is also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Wireless. box Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good all-rounder controller with high-quality buttons, a great D-pad, and a long battery life. i also like the controller's design, feel, and grip, delivery was fast next day, received in good order and condition! thanks Best Buy !

    I would recommend this to a friend