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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35090 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the product's overall performance, spot-on color, and great grip, often praising its design, feel, and ease of use. They also appreciate its impressive compatibility, seamless connectivity, and good price. However, some customers have experienced issues with battery life. While stick drift was mentioned, it was often described as minimal, and a few users also noted concerns regarding the size and sticking buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 35,090 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple is very deep and looks good it plays just as well as any other Xbox controller by Microsoft

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone compliments me on how nice it is, I've been using it for a year now

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is aget controller i love the color and speed of shipping thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good, no complaints. The controller has really good battery life which is great because then I don't need to buy more batteries. I've had it for about a month and it's still more 75% full. Sometimes the thumb sticks feel a little sticky and not as fine as i would like. it was also a pain to set up but I'm really enjoying the controller so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for letting us know how your new Xbox wireless controller is working for you. We're glad that you're enjoying its long battery life, too. If you continue to have issues with the thumb sticks, please reach out to our team at Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a controller fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With same day delivery, and a great sales price made it an easy decision for a quick replacement controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They own up to there replacement policey an had one in stock an ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color scheme and price was great!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is smooth with is controller. The toggles are fresh and brand new and the color is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Shocking Color!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's latest incarnation of their controller is a great one. Everything I liked about the Xbox One controller is here, but improved. The Shock Blue is really slick. Highly recommended for both Xbox and PC gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      We're excited to hear you love the slick look of the Shock Blue colorway! We dig it too. Your new Xbox Series X/S Controller improves upon the designs of the past, while adding the new and exciting features of the future. We're thrilled you have found it to suit your needs! Thank you for taking some time to share your experience with the community. We appreciate it, and are happy to receive your recommendation.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Price and feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this controller. I love the feel of the new grip

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter’s boyfriend for Christmas and he absolutely loves it! The color is so perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buttons break easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing loved but my ex broke it from mashing the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used aftermarket controllers, needed to switch to xbox brand. Great color selectiom,easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality , easy to pair with our console , good battery life. Much better than the previous controllers I had

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels good in the hands, smooth, and responsive. Its way better than my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PINK CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's her new controller it's a girley controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my sister :-)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister so we could play Fortnite, she loves her Xbox and needed a new controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Exactly what he wanted. He used it right away. He thinks xbox products are the best. And of course we like to shop from best buy because of quality of products and professionalism and knowledge the staff have.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels better than the last gen. I like the capture button as well. Rechargeable battery pack from the last gen did not fit this controller it still works but I couldn't get the back cover on. No big deal to me.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the color. I have been using this controller for several weeks with No issues or problems.

    I would recommend this to a friend