Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 34712 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 34,712 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable and durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation and very comfortable. While it is the basic controller, I can play for hours with no issues. It feels quite durable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and works great......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another buy for sons birthday and he loves the color, price was decent and easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant controller. Would highly recommend. Priced reasonably and Best Buy is the best place to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This Xbox Wireless Controller Is Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love using this controller on my Fire TV stick! The only issue I had was when I was using it on a different TV in a different place and then came home and tried to use it on my TV again, it would not sync, no matter what i did. My Firestick remote did the same thing, as well, so once i got that one working again i could reconnect the controller!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Redifined Gaming Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands on one of the best controllers Microsoft has ever made. This controller has evolved so much and it’s for sure my go to controller for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome and works great! Amazing detail and a must have for doom fans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade with a familiar feel

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller rests nicely in your hands. It bears resemblance of the first xbox controller, before Microsoft changed it. The textured pattern along the back and on the trigger buttons gives you a nice grip, especially if you get sweaty palms while playing. The new dpad cradles your thumb nicely and allows for deliberative presses. The color is a matte black with a hint of shine under it, almost a shiny grey more than black. It gives a more refined, graphite-like appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dark Ages Xbox Controller is a visually captivating controller that’s perfect for fans of the Doom franchise and those who appreciate a unique themed controller. While it doesn’t offer the same level of customization and advanced features found in the Elite series controllers, it performs well enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Works great........................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The new controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Connects to PC or Xbox. Built tough. Cant go wrong with this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice theme, nice buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a normal controller just as you'd expect but this looks and just feels way more awesome. My favorite theme of any controllers I've owned so far. I bought it on sale so they made it only better If you need a controller and like this theme, why not? Connectivity was good for me, although it never leaves more than like 10 ft away where I play.. headphones were great pair with these but I suspect nothing changed there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only encountered one problem with this controller, and that would be that around 35-40% battery, the left side buttons start malfunctioning. lol Thankfully, it can be used while it's plugged in, but the first time that it happened, I was quite confused.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    remote

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great. Replacement for one that stopped running

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New XBOX controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no drift, feels normal and good quality. New button works fine to take screenshots. Works with only and new XBOX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully Designed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design on the controller. Textured grips are very nice. Love the controller, and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and haven’t had any issues. Looks really cool too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller+Play and charge for PC EXCELLENT!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than any previous controller (Using on PC)! Feedback for racing games feels much more accurate. Tactile D-pad is the best. Grip on the back makes so much difference, especially for those who have sweaty hands at times, and the overall feel is good for my larger hands. My X370 motherboard has built in Bluetooth and connection is instant without hassle!!! Also works with previous gen wireless adapter for PC (Xbox One Version of wireless adapter). It Just works

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Carbon Black Xbox wireless controller works well with your gaming PC. We're glad that you're enjoying its updating design, too. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I use it for my PC but works really good. Don't need to do research on how to use it. Just plug it and off we go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox wireless controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming controller and great for pc gaming

    I would recommend this to a friend