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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34857 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Xbox Wireless Controller, highlighting its overall performance, appealing color options, comfortable grip, and user-friendly design. The controller's compatibility and seamless connectivity are also appreciated. However, some customers have reported issues with stick drift and battery life, while others have noted concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 34,857 reviews
  • Rated 5 out of 5 stars

    Red controller series s/x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine Xbox controller for series s/x in a great color. Got it at a great price and I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very durable and easy to use and also like the key touch really soft especially when you were in a long game , your hand can stand longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless XBOX remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale. Has worked about as well as any controllers. It seems they are built to only last six months and then break. Must be Microsofts way of trying to turn a profit since they have been losing the console war for years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a pretty cool Xbox controller nothing can beat that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Much more comfortable than the PS5. Easy to record button is so convenient. Pretty durable. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality - Software Update Required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is exactly what you would expect from Microsoft. High quality, responsive, easy to setup. There is a software update required for best use, but the Xbox will prompt you and walk you through the instructions

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tom,

      We're happy to hear we delivered a quality, reliable experience for you in your new Xbox Series X/S Controller. From quality build materials, to in-game dexterity and precision, your new interface has it all. We're excited to be a welcomed addition to your home setup! Thank you for sharing your feedback with us, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly feels amazing in my hand definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a cool design, love the colors and easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Starfield!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display piece controller. The clear triggers and bumpers are super cool. Functions as any other controller would, but adds +10 cool factor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, reliable and durable controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great best thing I could ever get my spouse for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great price for the product and really nice quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works amazing I got it for my boyfriend and he loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just A Honest Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a pretty great controller while it lasted make sure to leave you're controllers in a spot where it won't fall or try to buy better joysticks to slow the drift from happening so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Controller - Latest Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that works with all the Xbox systems we have. Great price as well as we needed a replacement for an older one, but couldn't find any older controllers. This one works perfectly and utilizes the rechargeable battery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X/S Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, color is bright and lively and buttons aren’t sticking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller! Works exactly like other controllers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought for my son. He loved the new controller..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, i like the designs on it as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this controller. Works perfectly!!!!

    I would recommend this to a friend