Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 34857 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Xbox Wireless Controller, highlighting its overall performance, appealing color options, comfortable grip, and user-friendly design. The controller's compatibility and seamless connectivity are also appreciated. However, some customers have reported issues with stick drift and battery life, while others have noted concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 34,857 reviews
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic product

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This product meets all of my expectations. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good controller, but has flaws

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself has the 8 direction d-pad, texture on the back of the controller, Bluetooth support, USB-C port. Comparing the Xbox one controller vs this one is the middle button used for screenshots/video playback. Its in a horrible spot. This can be disabled through xbox app. After a few months or year or so eventually thumbstick drift happens, the A,B,X,Y buttons get loose to where you can accidentally double or triple press them. Your triggers will start to squeak, and your shoulder buttons may stop working. If you have this controller already use it until its unuseable. Wait for a sale and pick one up. 6/10 Microsoft needs to put better quality parts in all their controllers, it costs as much as an AAA game...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Its better thsn the one my child had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest controller in the house!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves green (age 5) and we just downloaded new turtles game so what could be better! This is the coolest looking controller we own and as a tech deal of savings it was a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why you should get this Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color on this controller plus it fits into your hand perfectly definitely gives an advantage to your gaming

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome remote

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Controller feels and looks amazing! Just and like any regular remote just a smooth sleek design couldn’t ask for a better remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design on this controller, rubber grips on the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing looking and feeling controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is pretty awesome! I love the grips and the fine details that they put into it. Feels great in the hand and it was more expensive but I think the details and grips are worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very vibrant. I got it for my fiancé and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall feel is similar to Xbox One Controller, with only major different being the grippy texture on the bottom. I haven't had any issues with connectivity, buttons sticking, etc. Solid controller with a great design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danny,

      The added and improved grip textures of your new Xbox Series X/S Controller are a new feature! They've been designed to give our users more of the control they need in the real world, to keep the adventure going in-game. We're happy you think its a solid design! Thank you for sharing your thoughts with the community, we appreciate it. We're excited to be a part of your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Im going to be the doom guy for Halloween

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt realize there was textured rubber grips on the underside and i love the small details in the controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Go-To for Rocket League

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller that lasts a long time. I mostly play Rocket League and it's tough for a right or left bumper to survive, but the buttons remain crisp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite Controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and lovely color! My previous controller had a lot of stick drift and this one has had no issues with drift so far. The “x” button does occasionally stick but this does not disrupt game play. Additionally, Best Buy employees made sure I got a warranty so if it does become an issue I’m covered and can get a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful in blue

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered a second controller to play games with my brother and i really like the design of the controller with the blue and white. Connects just as seamless as the controller that came in the box. Plus it was on sale for Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium design and feel

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest loking Xbox controllers. The rubber grips feel much better than the standard controller and the design is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. My son loves it. Purchase 2 more for him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is so pretty but the quality is better! Price is good for the quality you get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing control

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this control for my son and he absolutely loves it! He thanks me every time he plays the game lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Looks exactly like this picture. Texture is great too. I love this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do you really need a review for a Xbox controller?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's an Xbox controller, lol, what do you need a review for it? If you really want a review from a random nobody online, then here it is: It's reliable as it is the official controller that comes with the Xbox console, switched to PlayStation a while back so im not used to the loud clicky buttons but i wanted to use a different contoller to connect to my phone to play minecraft during downtime at work.

    I would recommend this to a friend