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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34860 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the product as satisfactory, stating that it fulfills its intended purpose. The overall performance seems to meet expectations. There were no cons mentioned about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 34,860 reviews
  • Rated 5 out of 5 stars

    Excellent Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft hasn’t changed the Xbox controller much for several years. This one has the same familiar and comfortable feel that you would expect. Its performance is great, and this version has Bluetooth built in. No need for adapters to pair it to a computer or other compatible device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Pav

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this item $20 cheaper than retail price it was a great sell the product works great with my Xbox system the new generation system always got a lookout for the Best Buy sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new cross pad design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These contollers are backwards compatible with the xbox one concoles. I liked the blue color and the redesigned cross pad feels great. Not too much has changed from the previous generation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you like the color and design of your new controller. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made gaming that much more enjoyable for me! The controller is very comfortable for long gaming sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great in my Windows 10 PC and my daughter's PC...using it for Microsoft Flight Simulator and I hadn't even realized that is was wireless too as we had been using it with a Type-C cable we had sitting around but a quick Bluetooth connection will get you up and running. The controller works perfectly with Steam Big Picture and directly with every game I've tried it on as well as XBox Game Pass on my PC and Android tablet via XBox Remote Play (Also, my daughter's headset works great on her tablet plugged into the controller itself which turns it into a wireless headset with no additional adapters or configuration). No regrets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look, needs to be more durable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all xbox controllers at this price, my left analog stick broke after about a year and a half. I started to get stick drift. Otherwise, I love the design and worked well when it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality controller, love to design and it has a unique texture that's pleasing to the touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far love this controller. Almost identical to the xbox one, it adds a gripy texture and a better Dpad. only drawback is it doesnt use the same rechargeable battery, what gives Microsoft?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. Love the color. Exactly what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller is a hit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Xbox controller and this was it Very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Xbox controller! bought it for my son and no complains yet! works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite controller, favorite color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This first party Microsoft brand Xbox series controller is solid high quality and works as expected and you have to admit this green pops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Wireless Controller is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great in my hands. Buttons work as intended. Love the wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. Works great and paint hob is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best “limited edition” controllers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design, beautiful and great to the touch. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift, they loved it. Beautiful colors, love the effect on the grips

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of a First Time Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up for this. I'm glad that I bought this on the store. Staff are also kind to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought for my boyfriend for christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Cool Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loves his controller; he said the buttons aren’t hard to press & has a nice grip… I thinks it’s super cool they offer it so many colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connectivity issues-consider previous model

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy held up their end, Microsoft just let me down TWICE. This is the first of two next gen controllers bought both from Best Buy about 5 months apart. Both have connectivity issues. This one took about 2 weeks to start malfunctioning maybe. The second was giving me fits right out of the box. This is a known issue and Microsoft says they are working on a fix but nothing has helped me yet on either pc or console. It’s worth noting that when hardwired using the usb-c port (which is sturdy thank god unlike the micro usb of all previous models) the controller functions 100% correct with no issues or interruptions. I know it’s not Best Buy’s fault but I wish they would warn prospective buyers and maybe give them the option of purchasing a previous model knowing that they are at least going to work (maybe lol) as what they are supposed to be- a wireless controller. This is something I would consider if I were using primarily on console and didn’t have say a 10 or 18 (whichever is necessary) foot usb cable to sit on the living room couch and play Xbox.

    No, I would not recommend this to a friend