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Customer reviews

Rating 4.7 out of 5 stars with 34665 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 34,665 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality - Software Update Required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is exactly what you would expect from Microsoft. High quality, responsive, easy to setup. There is a software update required for best use, but the Xbox will prompt you and walk you through the instructions

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tom,

      We're happy to hear we delivered a quality, reliable experience for you in your new Xbox Series X/S Controller. From quality build materials, to in-game dexterity and precision, your new interface has it all. We're excited to be a welcomed addition to your home setup! Thank you for sharing your feedback with us, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend and he absolutely loves it. The colors are very vibrant and it has nice grip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox remote review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Xbox only made internal batteries that recharged. Grip is awesome and controller responds well. I have my own recharge battery kit and gameplay last for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium design and feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the coolest loking Xbox controllers. The rubber grips feel much better than the standard controller and the design is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Connectivity

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for the original one and this does the job! Many colors to choose from at the time, liked the options. Works great and was easy to get connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. The hardware works well but the Xbox experience is now super expensive to maintain. I have used it more often with other devices outside of the Xbox and it works great for the little kids too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good birthday gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a nice design and gripping on the handles

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect color and works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and the person loves it. It works perfect and is a great color to go with their decor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome as always! Our old one broke unsure how and we got a replacement it has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Xbox Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT! Love how smooth the action is. Definitely would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for PC gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I console game on a PlayStation 5 and I love the dual sense controller. I do not use the dual sense controller with PC gaming that's where this baby comes in and let me tell you it's perfect nothing else to say other than it is absolutely perfect for PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Perfect for Xbox and pc gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller where the color really stands out and works great I’ve had it for a year with no drift. I constantly play competitive games so it’s great and shocking that it haven’t gave out and still in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Gold shadow wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came on time and the controller looks and feels amazing, the color of this one is so awesome.. definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Controller - Latest Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that works with all the Xbox systems we have. Great price as well as we needed a replacement for an older one, but couldn't find any older controllers. This one works perfectly and utilizes the rechargeable battery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X/S Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    A red hot purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favorite color controller! We’ve had this for a year now and it gets loads of play time, still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX makes good stuff.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can t go wrong with oem XBOX controllers. They feel good in large hands and are made well, lasting years with normal use. Plus I like that it uses AA batteries, we use rechargeable ones and have a pile ready at all times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're happy to hear you love the comfortable design and long-lasting nature of your new Xbox Series X/S Controller! You really can't go wrong in picking one of these up, and we're thrilled you are enjoying the hosted experience it provides. Thank you for sharing your thoughts with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice color scheme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color scheme. This was a present for my son and he loved it. Pixked it up on sale at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Pairs well, and is genuinely just better than the series 2 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed coloring on the controller and very comfortable with the rubberized grips. Perfect for any gamer or collector even if you’re not a fan of the game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for about over a year now and has not gotten damaged or has gotten stick drift with proper care

    I would recommend this to a friend