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Customer reviews

Rating 4.7 out of 5 stars with 34678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 34,678 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good, solid, and responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hand, and has good response. Definitely worth getting if a new controller is needed. So far, the quality and durability has been good and reliable, and I haven't run into any issues yet!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loves them and have them all in different colors works well and colors are cool

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very good handles.the color really pops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over Xbox One controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, a slight improvement over the original Xbox One controller, but I think its worth it for two major reasons: 1. USB-C! first and foremost, if you use rechargeable batteries, this drastically improves your charging times. With the older controller it would take ages to charge your controller fully. USB-C is much faster. 2. The controller is matte paint and textured nicely underneath. Feels great and not slippery/smooth. Has grip to it. Also, this blue color is just beautiful. IF you need a new controller, this is the one to get for the PC. If you don't, its a nice improvement if you can spare the extra cash.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We love the Shock Blue colorway too! We couldn't be happier to hear you are enjoying the improved design, comfort, and functionality of your new Xbox Series X/S Controller, and that you've found it to be a valuable addition to your gaming setup. Thank you for taking a few minutes to share you experience with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Controller Is Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it! I’m glad i got it from best buy, they price matched and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer gamepad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it should and looks cool too. What could be better?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is always a great choice. They make a great controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the rugrat. Clean look and has a better feel intoyr hand as opposed to the old controller design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Hard to go wrong for pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grip on back feels amazing and color is really cool. My son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Overall Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the color option to compliment my black Xbox. Also feels really good in the hand. Got a great deal since BestBuy price matched

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 1 comtroller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday Xbox 1 controller. Reliable and durable, almost 2 years with the same controller, can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far the controller still works and its been more than 4 years in use

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great grip and weight!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved grip over the last model. Plus has a new share button. I do have to say it's better than the light up control I recently purchased, mainly due to the grip and being wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and had lasted me months. Definitely a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Gold has made it my FAVE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know exactly why I love this one so much over my other controllers… but it’s my new favorite! I think it’s the color, because it works the exact same!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's coming... I can feel it ...stick drift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller brand new works great but give it a few months and this is without even dropping it on the floor or abusing it in any fashion and sticks start to drift rendering the controller almost useless I recommend always getting a warranty on these things because it's a matter of time as to when the sticks start going crazy and you can't aim Drive or play any games for that can get really annoying and frustrating ...these things used to be Bulletproof when they first started making them and I think it's a money grab on Microsoft's part to keep making such shoddy pieces of equipment for their systems.. I was actually going to buy Elite controller which is probably insane because dropping 200 bucks and within 3 months the sticks are all messed up doesn't make sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the grip is very comfortable and feels natural.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What you see is what you get

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its literally a normal controller. It does what i need it too….

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Fun controller

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feel get this now or you will miss out on the best control you will ever have

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good upgrade to an already great controller.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Xbox One controller. Feels like they upped the quality. The color is really nice. Share button is a good added feature but I personally don’t use it much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the available colorways, improved user interface design, or added features such as the quick share functionality, we're thrilled to hear you are enjoying your new Xbox Series X/S Controller. We love the new Shock Blue color as well! Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it has been a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft