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Customer reviews

Rating 4.7 out of 5 stars with 34699 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 34,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully, my daughter loved it and the most beautiful thing is that we found her favorite color. I would buy it again. I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once You go Black you can’t go Back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Slick Black, Texture on the grip is Great, can’t go wrong with an OG Black controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series xs controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller one of the best imo that microsoft made so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat disappointed with the Xbox controller. It’s been years since I’ve used one, and was expecting better quality. The base controller does not come with a rechargeable battery pack. You have to spend another $20-$30 if you don’t want to keep buying AA batteries. Come on Microsoft… Sony Dual Shock controllers all come with rechargeable barriers built in… At $60 I would expect this controller to be rechargeable. The A-B-X-Y buttons felt cheap and were not enjoyable to use. They were hard to press, kinda sticky, and overall just not a great experience. Triggers, bumpers, and sticks were fine enough. No complaints. Connecting to my Windows 11 desktop was a breeze and made playing certain games on PC way more enjoyable. Controller is customizable if you use the Xbox app on your PC. If you don’t mind spending $60 for a mediocre controller experience with no rechargeable batteries then this is the one for you. Otherwise, you might be better off going with a third party controller or upgrading to the Elite controller. I ended up returning it and getting an Elite controller instead.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome awesome awesome awesome awesome also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice affordable controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice controller. It’s works great and easy to set up. And the price is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest series controller yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and feels great and it includes a code for a doom skin

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for PC Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm skeptical of joystick drift, especially from the last batches of XBOX One controllers, so I'm leaving this as a 4 star review. That out of the way, it's probably the best controller for the money for PC games. This updated version feels a bit nicer, still light, but with some grippier textures underneath. The sticks feel really smooth and you don't have to jam on them to click. Windows 10 ohhh... almost forgot! Okay, out of the box, this pairs easily with Windows 10 bluetooth. However, you will then need to connect it with a USB cable and update the firmware with a Microsoft app (Google it). It did not work with Battlefield 5 out of the box. These kinds of things don't bother me much, but it was important to mention. Anyway, go ahead and buy for PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Seth,

      Thanks for sharing your experience using this controller with Windows 10 PC. We're glad that it was easy to pair and start using, and it's a good reminder to update its firmware for the best possible experience. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still Going Strong!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller about 2 years ago and is still working just like new! It's been dropped a couple times and aggressively handled so I'm shocked at the fact I haven't even needed to replace it! Will definitely be buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as it should. Different colors are great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was bought for my kid he likes it very much was easy to set up and connected to Xbox easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price for a new controller, looks and feels good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an xbox controller. It works well, as you would expect with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Microsoft controller for Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft controller for Xbox One is great. It works like expected and I like the black color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Works great! And it was a great price. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and feels great im glad to add it to my collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design on this controller is simply stunning. It is purple or blue depending on how the light hits it, and it has a very interesting texture, almost like spray paint. The rubber grips on the back also feel more rubbery than my normal controller. Overall very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller and easy to use. Feels good in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a Protection Plan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the new Xbox controllers… the review of this is more for the Best Buy protection plan though… I go through a controller every couple months… playing FPS games kills my joysticks… at $60+ a pop they get kind of expensive to replace, but I started buying from Best Buy and picked up the protection plan with it and just bring back the broken controller swap it out for a new one, rinse and repeat… love it. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller, it controls. Works with my pc havnt tried on anything else.

    I would recommend this to a friend