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Customer reviews

Rating 4.7 out of 5 stars with 34932 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 34,932 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a habit of not working for more than 18 months. At that point they develop drift or possibly buttons stop responding. With the warranty, is still a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are a big improvement compared to the last generations controller. The sticks feel more tight and the triggers are more reactive. It has a grip on the back of the controller and the battery compartment is very sturdy. The D-Pad is good and the extra button in the middle is cool if you take screenshots.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Only use Microsoft products.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Microsoft made controlers over third party made. This controler is not only the usual high quality but is an awesome color. The sale price was the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool color and controller feels nice in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the original ones. My son sends to go through these like they are made of cardboard but he’s rough on them I know

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty blue color. Easy to use. Price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, have been it for a year now and have no complains. Would suggest to other people

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color just like the others. $49.99 vs Regular priced controllers. They all do the same thing. Kids love it. Can’t lose this one . LOL

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller it Works well and looks good so cool

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift and they love it. This is their favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool color scheme, same controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No real difference from their other basic controllers minus the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Pretty color!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The xbox controller is one of my more favorite ones that my husband and I have had. The color was a lot more dark and and pretty than I had originally expected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Quality controller...but why can't I have purple?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a variety of controllers, both old and new, wired and unwired, and this is by far my favorite. Pairing was seamless, there is little to no input lag, the buttons and sticks feel solid, and the slightly textured bottom half makes it easier to hold. My only complaint is that I wish it came in more colors.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller feels amazing and looks very good , plays good on pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught a great deal! Don't be cheap and not add the protection plan, once your controller gets stick-drift, you can return it and they’ll refund your money on a gift card. Then you can purchase a new one for equal or less value.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the insurance. First one had stick drift within a month. Second one is 2 months in without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 4 out of 5 stars

    Great XBox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great XBox Controller. I love the blue color and super rad!! Its a great controller and Its just so much fun to play and use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Shock Blue colorway! We love it too, and couldn't be happier you are enjoying your new Xbox Series X/S Controller. Whether simply the color, or the combination with its powerful user interface and comfortable design, we're happy to know you are pleased with your new device. Thank you for sharing your feedback with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Pretty and solid controller for console and PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pearlescent sheen, with the classic XBox control scheme. Bluetooth pairs easily with any Windows PC with a bluetooth antenna. Solid, comfortable grip, the next iteration of a classic controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Finally playing PC Games with this controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally playing Pc games with this controller. The controller itself is very sturdy and has nice textured grips on the back as well as the triggers. Size is pretty similar to previous Xbox controllers. My son loves it (btw get insurance just my opinion though )

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality and amazing controller, it looks amazing when it vibrates.

    I would recommend this to a friend