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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34933 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 34,933 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a Microsoft product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Microsoft product. There's really not much more to say than that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable controller. Good price lasts a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Only bought for screen capture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought for screen capture and d pad. The rest the same. I rather have battery packs then built in..why ..what if your controller died ..you have start looking for an charging cable, cable might be short to use..Packs, I just remove it..replace..and charge the dead one..battery cover I never use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and quick shipping, the price is great and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microsoft controller, I recommend buying it at Best Buy and including insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Grip 10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is already comfortable enough , but adding that rubber grip got me feeling a different way. The astral purple color is just a bonus. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Neato

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other Xbox controller, just looks cooler. I like the elite series but this one is more than adequate for my gaming sessions and looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great price. Got it on sale and will return once other color are too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xbox series s and really easy to setup and use right away.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip! Just wish xbox could start just using rechargeable batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it’s work pretty good and no problem of this controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor QC -- Major Malfunction!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps mine is a lemon, but it didn't matter as the limited warranty did not apply. Just a warning to buyers, this is of poor quality the malfunctions include: - 6 months of use: Right trigger pad fell off and resulted in a "sticky" trigger issue (very common per online search); completed DIY fix and it was fine - 9 months of use: left bumper button stopped "clicking" (again, very common issue based on search results and other complaints); attempted DIY fix but saw the small plastic part broke inside and found no alternative to fix. overall, I do like the controller layout and functionality with PC gaming; however this is a mechanical failure that cannot be ignored. I have an older Xbox controller 360 that STILL works all buttons are fine after SIX years of use! So I know the quality control can be there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing looking controller, bought this for my brother and this controller is just fantastic looking, everything from the faceplate to the clear triggers makes this a great looking controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pinkest controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a delightful controller. Its comfy. Pink-loving folks smile with glee when they see this controller. It’s also compatible with Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a cool color way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a random notification from Best Buy that they’re going to sell me an official Xbox controller for an absolute DEAL!!! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you always need and extra controller when friends are joining the fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the best but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller although: - It definitely feels a bit rougher around the edges, I'm not a fan of the new textured plastic - The buttons click louder than the previous gen Xbox One controllers, not a fan since I play at night when most are sleeping - The battery life appears to be a bit better but it could be due to the newness of the controller It's still the best controller available out of the Big 3 but it definitely feels and sounds cheaper than what we got last generation.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES it! The color is different in a very cool way. No issues with it, and he plays with them daily. Always good to get XBOX products thru Best Buy, on sale and especially with Total Tech!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Like reviewing bread. It’s essential but basic.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yknow, it’s not as advanced as the ps5 controller, but man you’ve gotta applaud Xbox for pretty much finding a winning design straight off the bat and pretty much sticking to it. It’s the perfect size, shape, and the new directional pad is perfect. I don’t need them to change it up, it’s perfect how it is.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful bright vibrant color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this controller. Super bright leaf green. Otherwise it's just a basic xbox controller. I have it in the deep pink too.

    I would recommend this to a friend