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Customer reviews

Rating 4.7 out of 5 stars with 34566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 34,566 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice grip in the the back, love the transparent scheme

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I ever purchased. Comfy & stylish.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale as a whim. Didn’t know if it would be any good. I was very surprised. Functions better than most Xbox controllers at double or three times the cost. It connects to anything. Using it for my Windows PC, iPhone, Android TV. Instantly connects. Has rumble function but batteries last forever too. It’s the only controller you will ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service to the team there I asked an amplifier if they knew is this controller had the aux spot for a headset (cause some newer ones don’t now) he wasn’t sure and sent me to geek squad they quickly gave me a yes and I did feel like they just gave me an answer to get out of the way however the cashier double checked for me and even made sure I knew about the return policy so overall a great experience plus the controller was just what I needed apparently my old one I got last year from the Xbox store wouldn’t let me talk to people on PlayStation but now I can play and hear anyone so I’m just happy the problem I had was solved and everyone I ran into helped out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series Controller Ghost C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special see-through design is rad! Had to pick this one up, last controller went strong for 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect controller for xbox one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. My boyfriend loves the colors and i was so happy they had this controller. I had to return one for an accidental drop but the exchange was easy and the associate who helped was super nice . We both are game heads so they are perfect for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool camo blue color

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this originally for my wife cause I thought we be gaming a little bit together, but unfortunately for me she only played a couple of times. But bright side is I have it for my desktop so win win. I like the color and it runs like any other Xbox controller. I do like the Bluetooth feature for ease of connection to my Xbox or desktop use. Wish these controllers weren't so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They finally got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller since the 360 have to me always felt a bit off. This time though, they got it right. Controller is perfectly balanced, fits well in your hands, comfortable. Triggers aren’t too loose or too tight. Doesn’t feel cheap. As far as durability goes we will see how long it takes for stick drift to creep in. If and when that happens though, Would and will buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller design is nice itself it has grip on the back of the controller which feels great and has grip on the triggers too overall it good quality I would 100% buy again and recommend it to my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing quality the text on the controller actually corresponds to the controls ingame and the grip on the back feels great! I highly recommend this to anyone who is looking forward to Starfield and wants something special!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors with grips for long gaming sessions that usually don’t come on the standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    An absolutely gorgeous controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be, hands down, the coolest looking xbox controller on the market. Pics just do not do it justice as it is best appreciated in hand under natural lighting. The shimmering blue finish goes from a light electric blue to an almost purple hue as it is rotated around. Being an official microsoft product it functions flawlessly and is well built. Additionally, the rubberized grips are all unique to each individual unit and work realy well. Can be used for both console gaming and bluetooth connectivity allows for use on laptop and mobie devices. Slightly more expensive than a standard xbox controller, but its limited addition so that is what you are paying for. This is now my second favorite controller after the elite series 2. A great buy and fully recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller refined

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic design perfected. Comfortable. Good battery life. Cons - would be nice to have rechargeable battery included. TBD if frame starts to flex over time. Stick drift/slop. Don’t like the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like an x box controller. But in red! My daughter loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great controller, not so-great customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for Steam. My favorite feature about this controller is the battery. It's not embedded. Sure, you have to replace the battery every so often, but this will make your controller last so much more than the ladder. I had similar controllers like this for the Xbox 360 and they easily lasted through the lifetime of the console. This is an easy pick. The customer service at the location I was at leaves something to be desired. It's a shame because the customer service at Best Buy used to be pretty good before the pandemic. The employees I interacted with weren't really friendly. They didn't greet me and didn't thank me at all for shopping there. It felt more like I was in a local bodega than a central store in the middle of the city. Definitely not coming to Best Buy Union Square for the time being.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Microsoft for bringing this color scheme back! Also has grips on the handles

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect Purple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a house full of boys.....a mom needs a color that stands out and this purple is it. Works great but the fact its purple make it an even bigger win! But fair warning. Even teenage boys love this remote. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless XBOX remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on sale. Has worked about as well as any controllers. It seems they are built to only last six months and then break. Must be Microsofts way of trying to turn a profit since they have been losing the console war for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only gotten Xbox controllers. I needed another one for my gaming pc. I wanted the red and its a very nice brilliant red. Lots of energy for gaming. Connects quickly to the pc. Every thing else about it is standard for a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors, my boyfriend loved it. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What more can i ask for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best controller in my life. Best Buy is the best website I get allll my accessories from for all my gaming. Thank you for always having the latest up to date tech. not to mention this controller is beautiful in my hands. love it!!!xD

    I would recommend this to a friend