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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35196 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1412 Showing 28,221-28,240 of 35,196 reviews
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Great feeling controller but terrible face buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A/B/X/Y buttons are mushy, especially the Y buttons. This is a problem a number of people are having and affect all of the colors. I had to return all 3 controllers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 3 out of 5 stars

    Great feeling controller but terrible face buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A/B/X/Y buttons are mushy, especially the Y buttons. This is a problem a number of people are having and affect all of the colors. I had to return all 3 controllers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Great feeling controller but terrible face buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A/B/X/Y buttons are mushy, especially the Y buttons. This is a problem a number of people are having and affect all of the colors. I had to return all 3 controllers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller it is so swag I think y’all should boss y’all’s life up and get one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Adding a new interface can truly revitalize a home system, and we're thrilled you've found the optimized precision and in-game dexterity you were looking for in your new Xbox Series X/S Controller. We're happy to be a welcomed addition to your next-generation setup! Thank you for sharing your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controllers for 2020

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new XBOX controller is easy to hold and the most comfortable version yet - great hepatics for realistic game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like a free code with the controller like always but amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never fails, best remote let’s go!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Xbox controllers but they never last longer then 6-9 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition was great. Shipping was super fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is having issues but i worry about that down the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing exciting to see here, just a basic wireless controller. it works well and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller worked almost 3 months. That pesky LB cannot stand up to daily competitive gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git it for my son he runs through them pretty quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keep and extra controller for the good friend that come by to your house or for you to keep adding more fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the texture of the bumpers and triggers. It makes it a whole lot easier to find the positions of the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller with long Bluetooth Range.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, longer blue tooth range than last gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter so she would not have to carry on her controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mt default controlle. Feels sturdy and great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC Beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. This review is from a pc gamer. If you are looking at this for an Xbox, I'm sure it's fine. I returned this controller because about 30 seconds into using it, the a button kept getting stuck down. Then my bluetooth on my windows 11 pc kept dropping and reconnecting. I ensured that my drivers for everything were up to date and troubleshot the heck out of it. No luck. If you game on PC consider an alternative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade to previous controllers. Has more grips than the last controller, like on the triggers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you've noticed! We made sure to optimize the user interface of your new Xbox Series X/S Controller, complete with an updated D-pad and improved grip textures. We're happy you have found your new device to suit your needs as a modern gamer! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft