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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34942 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 34,942 reviews
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, it’s a nice controller. The color is nice and it’s responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    It Got Stuck!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to receive this new controller however upon playing it for a few seconds the buttons were extremely tight and it had a bit of drifting to it. I don’t blame Best Buy at all more the manufacturers of this product. I unfortunately had to give it three stars. It would’ve gotten all five if it worked properly. The design is great just the drifting and stuck buttons was disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller the rough textured sides help for grip and also on the trigger. Center button allows screen shots . Larger than old controllers maybe one day can actually buy the new x box series x when u can actually get one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dusty,

      The improved and added grip textures of your new Xbox Series X/S Controller are a huge upgrade! Whether it be the comfortable in-hand feel it hosts, or simply its reliable performance, we're happy to be a welcomed addition to your home gaming setup. Thank you for sharing your experience! We appreciate your input.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awsome purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome controller I love the color and the joysticks work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller nice price works clean would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice look.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purple and blue camo design. So far the controller is working well. Hopefully the analog sticks don't get drifty. Haven't had the best of luck with these controllers...

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the price of it. My 7 year old loved the color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, comfortable controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for PC gaming and am happy with my purchase. Comfortable design and textured grips, triggers, and bumpers. Had to look up how to connect it, but that’s normal and it wasn’t a hard process. Price seems like it could be lower though.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    It’s B-E-A-UTIFUL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and unique design, just had to add to the collection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure to update software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing update the software through Xbox system. I went to use it on iPad first and it wasn't calibrated properly and gave me issues until I synced with Xbox to upgrade. Otherwise a great controller and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for pc gaming! I bought this controller open box (good condition) and everything was perfect about it. The only thing it did not come with was batteries but that was to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks exactly how it looked in the picture. Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, great price, fast shipping. works with my pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. One I wish PlayStation used instead of their 20 pound behemoth but alas, ps5 > Xbox x

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Quality, looks good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, really good and clean controller. Rubber grip on handles makes it feel a bit higher in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and comfortable in the hand with the rubber parts on the side of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color my grandson goes through these like every year one button will stop working and it’s always the same one wish Xbox would correct that but all in all great product. Warranty always helps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Learn Starfield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The detail is impressive. The quality and feel is great. Also great for learning the buttons for playing Starfield as they are all labeled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cloud storm control the durability is better than an elite controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must in my house and no other brand will do. 10 out of 10 recommend!

    I would recommend this to a friend