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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 35,609 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great ear buds for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good bargain. Quality is good. You can’t beat the price. Came quick.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Kid loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote for my kid because of the extra grip. Glad I did. One less tv to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced an old controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller works better and lasts longer seems the distance it works at is increased as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work's as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should, will be carrying on to the xbox series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like stock controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the true brand of xbox. It is wireless as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best red controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is the best. The controller is great for gaming. Easy to connect to my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup XBOX One X Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft has done a nice job of refining an excellent carryover controller from the XBOX360 days. It is a very sturdy and attractive controller. I will knock off one star due to lack of integrated battery system like the PS4 has. It is still convenient to use either batteries (rechargeables) or get a battery pack, but still an added cost. The black controller is pretty basic but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H easy to use and it looks awesome I enjoy playing with my friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to use even for a older guy like myself

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend I love the color. Just wish the cost was a little bit lower.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of these controllers. And really life that you can get rechargeable batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carolyn,

      Thanks for sharing your love for your new Xbox Wireless Controller. If you're still looking for a rechargeable battery pack, we recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller for long game sessions.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller has been a great purchase for me. I mainly use it for gaming on my phone and it doesn't show any lag. I thought having AA batteries would be a downside but it is not. The controller last longer because of the batteries. The only problem I had was with the original price. I was able to find an open box item for less which made the purchase a smart choice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Charlie,

      We're glad that your new Xbox wireless controller has been a great purchase! Thanks for sharing that it works well as a controller for your mobile phone, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When its new its always perfect . I like the grip pads on the newer controllers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with a Microsoft controller in over 20 years of Xbox ownership.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, we're overjoyed to hear that your experience with Microsoft-made controllers has been problem-free for 20 years! We hope that your new Xbox wireless controller serves you well, too.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    favorite color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this give him his favorite color but keeps them from fighting over whose controller it is!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Extra Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the color of this controller. It is what it is and works great for a second player.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Very nice grips help hold onto the controller .

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great second controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my first controller broke, I had to buy a new one. Best decision of my life!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's a controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good Xbox One controller! There's not much more to it. The color is sharp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally received one of the slightly more expensive controllers for fathers day...well, it didn't work. I returned it for this slightly less expensive one and it worked. Aside from colors or themes, it seems there is no difference between the slightly more expensive ones and these. This controller feels the same as the more expensive one. You can probably save your money and just buy this. My only problem is the sticks feel like they are going to break over a short amount of time, which is what happened with the controller that came with my Xbox One X...Maybe this is one of the devices where it would pay to get the protection plan on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've had issues with the thumb sticks on a past controller. All our controllers come with a limited 90-day warranty, so if you begin to have a problem please reach out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft